Senior Analyst Financial Reporting and Analytics

Department of Customer Service

Reference number

req52894

Occupation

Financial Analysis/Research/Reporting

Work type

Full-Time

Location

Sydney City

Salary Information

133,348-146,945

Closing date

23 July 2026 at 10:00am

Senior Analyst Financial Reporting and Analytics – 2 x ongoing roles

Grade: 9/10

Salary range: $133,348-$146,945 + superannuation and leave loading

Duration: 2 x permanent full-time roles, ongoing

Location: Hybrid with an in-office requirement on 2 days a week in Sydney, McKell. This may be subject to change in line with DCS workplace policies

Provide critical financial insights that support major capital investment decisions and the delivery of complex telecommunications infrastructure programs.

This role plays a key role in supporting NSWTA's capital investment portfolio, delivering financial modelling, reporting and insights that help drive investment decisions, support asset capitalisation and ensure the successful delivery of complex telecommunications and critical infrastructure programs.

About the team

This role sits within the NSW Telco Authority Finance team.

The team supports major telecommunications and infrastructure programs by delivering financial reporting, analytics, budgeting, forecasting and decision-support services. Working closely with program, operational and executive stakeholders, the team provides insights that support investment decisions, capital governance and financial performance.

Your responsibilities will include

Developing and maintaining financial models that support major capital investment programs

Analysing, reconciling and interpreting large and complex financial datasets from multiple sources

Delivering management reporting, forecasts and financial performance analysis

Providing insights and recommendations to support strategic and operational decision-making

Partnering with program and business stakeholders to provide financial advice and support

Stakeholder engagement within the program, business, DCS and Treasury as needed

Engagement with external reviews including Infrastructure NSW, Treasury, NSW Audit Office and DCS Internal Audit

Supporting asset capitalisation activities and preparation of financial information required for capital accounting processes

Assisting with budgeting, forecasting and long-term financial planning activities

Identifying trends, risks and opportunities through detailed financial analysis

Developing reporting tools, templates and analytical solutions that improve financial visibility and decision-making

Supporting continuous improvement initiatives across reporting, analytics and financial governance processes

For more information on the role and its accountabilities, click here to view the role description.

To be successful in this role you will have

Demonstrated experience supporting major capital investment programs

Proven experience in financial analysis, financial reporting, management accounting or finance business partnering roles

Advanced financial modelling capability, including complex formula-driven modelling and analysis

Strong financial reporting and analytical skills, with the ability to turn data into meaningful business insights

Experience supporting capitalisation activities and capital accounting processes

Strong stakeholder engagement and communication skills

Relevant tertiary and professional qualification

Eligibility for membership of a recognised professional accounting body such as CPA Australia or Institute of Chartered Accountants in Australia

A talent pool may be created from this recruitment action for future temporary or ongoing vacancies in roles with similar capability requirements.

About NSW Telco Authority

NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders.

We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.

NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.

We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.

NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements.

We’re proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.

We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We’re also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.

For more information, go to NSW Telco Authority

Salary Grade 9/10, with the base salary for this role starting at $133348 base plus superannuation

For enquiries relating to recruitment please contact Fiona Glover via fiona.glover@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: 9:59am Thursday 23rd July

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or csrecruitment@customerservice.nsw.gov.au.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process