Legal Services - Disputes and Claims Management - Senior Manager
Skills
About the role
Industry/Sector
IMA X-Sector
Specialism
Legal Services - Employment & Pensions
Management Level
Senior Manager
Job Description & Summary
The Opportunity
Join PwC Mexico and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services - solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference - every day.
As a Office of General Counsel (OGC) - Disputes and Claims Management - Senior Manager, you will focus on analyzing disputes, developing resolution strategies, and managing legal claims for clients. Within our OGC practice, you will provide strategic guidance and support across various industries, helping clients navigate complex disputes and mitigate potential risks. As a Senior Manager, you will leverage your skills and professional networks to deliver quality results, motivating and coaching teams to solve complex problems. You will apply sound judgment, recognizing when to take action and when to escalate, while fostering a diverse and inclusive environment that contributes to the success of our firm.
In this role at PwC Mexico, you will craft and convey clear, impactful messages that tell a holistic story. You will apply systems thinking to identify underlying problems and opportunities, validate outcomes with clients, and act on feedback. Directing teams through complexity, you will demonstrate composure in ambiguous situations and initiate open coaching conversations at all levels. Your commitment to excellence and ability to develop high-performing teams will be key in driving project success and maintaining operational standards.
Responsibilities
Leading the analysis and resolution of complex disputes and claims for clients across various industries
Developing strategic legal approaches to minimize risks and manage claims effectively
Providing guidance and support to clients in navigating intricate legal challenges
Managing and directing teams through complex legal processes, confirming operational excellence
Crafting and conveying clear, impactful messages that tell a holistic story to clients and stakeholders
Applying systems thinking to identify underlying problems and opportunities within legal frameworks
Validating outcomes with clients, sharing alternative perspectives, and acting on client feedback
Directing the team through ambiguity and challenging situations with composure
Initiating open and honest coaching conversations to enhance team performance
Making informed decisions and taking action to resolve issues hindering team effectiveness
Modeling and reinforcing professional and technical standards in line with firm guidelines
Overseeing the preparation and execution of legal strategies, including trial and arbitration preparation
Conducting thorough legal analysis and research to support case management and strategy development
What You Must Have
At least a Bachelor's degree
At least 10 years of experience
Oral and written proficiency in English required
What Sets You Apart
Demonstrating proficiency in Claims Management Systems and Claims Resolution
Utilizing Legal Case Management (LCM) and Legal Compliance skills
Excelling in crafting and conveying impactful messages
Applying systems thinking to identify underlying problems
Directing teams through complex and ambiguous situations
Initiating open and honest coaching conversations
Validating outcomes with clients and acting on feedback
Travel Requirements
Up to 20%
Job Posting End Date
octubre 30, 2026
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