Assistant Manager / Manager, OD & Learning

Purpose of the Role

The Learning Partner provides strategic learning advisory and delivers high-impact learning and development interventions to uplift organisational capability and enable high-performing teams.

Key Responsibilities

1. Learning Advisory & Pathway Design

Partner business leaders and HR Business Partners to identify current and future capability needs.

Translate organisational priorities into structured learning pathways and practical delivery plans.

Curate needs-based learning interventions that support role, functional and enterprise capability building.

Measure programme effectiveness, business impact and return on investment.

2. Leadership Learning & Development

Support the end-to-end delivery of leadership programmes aligned to Income Insurance’s leadership development framework.

Ensure leadership programmes drive measurable behavioural change, strengthen people leadership practices and enable high-performing teams.

3. Future-Fit Workforce Upskilling

Accelerate workforce readiness through structured learning roadmaps, including AI and digital skills.

Drive learner adoption across diverse employee demographics, including employees with different skill levels and work contexts.

Partner government bodies such as IBF and WSG on funding, internal mobility and Career Conversion Programmes.

4. Culture & Engagement

Operationalise culture and engagement frameworks across business lines.

Use engagement data and pulse metrics to identify trends and drive targeted action planning.

5. Learning Sponsorship & Operations

Steer learning sponsorship investment towards critical capability priorities, career pathways and measurable business outcomes.

Coordinate with learning operations for end-to-end programme execution.

Manage the assigned learning budget and track spend against agreed priorities.

Requirements

Experience & Qualifications

Minimum 7 years’ progressive experience in learning and organisation development, leadership development, talent development or HR business partnering.

Financial services or insurance experience is advantageous.

Proven track record in curriculum design, end-to-end programme management and leadership development frameworks.

Strong facilitation experience is preferred.

Core Competencies

Consultative and able to influence stakeholders in a matrixed environment.

Analytical, with the ability to turn engagement data into actionable learning and development strategy.

User-centric in learning design, with a practical understanding of change management.

Resilient, adaptable and able to deliver at pace.