Customer Service Representative
Skills
About the role
Date: Jul 15, 2026
Location: Vallirana, ES
Company: AkzoNobel
About AkzoNobel
Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.
For more information please visit www.akzonobel.com
© 2024 Akzo Nobel N.V. All rights reserved.
Vallirana
Customer Service Representative
The main objective for this position is to provide an excellent relationship with customers in their service experience, both in order processing and in any support actions for them. Also supports the sales network in their relationship with customers.
About the role
Order management and proactive follow-up, keeping customers informed.
Recording service incidents and customer complaints.
Management of returns.
Management of invoicing.
Support to the sales network in their customer service relationship.
Maintenance of master data for prices/commercial offers.
Management of the process for introducing new customers into the master data system.
Comply with the HSE policies and standards established at Akzo Nobel and actively participate in initiatives promoted in this area.
Comply with the procedures and work instructions applicable to their area of activity and with the Plant, Safety, Health, and Environmental standards established by the company.
About You
Education: CFGM/CFGS.
Experience in customer relations and service positions.
Knowledge of IT tools (desirable SAP ERP, MS Office package).
Experience in communication and customer service management.
Basic spoken and written English.
Customer orientation- Customer centric approach to proactively prevent customers’ needs.
What we offer?
Join a growing multinational company.
Stable project.
Professional and personal development in a dynamic environment.
Hybrid teleworking modality.
Flexible remuneration.
Access to training platform.
LI-NC1 #LI-Hybrid
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Requisition ID: 54953
Questions about this role
Want AI Applyd to auto-apply to roles like this?
We tailor your resume per posting, fill the forms, and track replies for you.