Administration Officer - Staffing Support

About your opportunity

The Administration Officer is responsible for ensuring performance objectives are met in delivering staffing support to the Townsville Hospital and Health Service. This role works within a collaborative team environment that provides timely and accurate communication to all stakeholders and ongoing support to nursing staff. This position is the central point of contact to facilitate the booking of nursing staff to meet emergent daily leave requirements. This position is responsible for transacting movements in systems, working closely with stakeholders to ensure information is entered correctly.

The ideal applicant will be someone who has proven ability and can demonstrate the following:

Advanced computer skills, with the ability to learn systems and retain information in a busy and complex environment.

Good written and verbal communication skills, with the confidence to deal with difficult internal and external customers respectfully.

Highly organised, with the ability to work autonomously and meet deadlines.

Demonstrated ability in meeting management including minutes, agendas and monitoring of actions from meetings.

Work effectively as a member of a diverse team to achieve unit goals and support others in the performance of tasks within the work unit.

Work/Life Balance and Lifestyle Benefits

The Townsville Hospital and Health Service offers a dynamic and diverse healthcare environment, delivering high-quality, patient-centred care across a broad range of clinical services. As a leading tertiary and referral service, you will have the opportunity to work alongside multidisciplinary teams, contribute to complex care, and engage in continuous professional development.

We are committed to supporting career growth through structured pathways, education and training opportunities, and strong partnerships with organisations such as James Cook University. Whether you are advancing your clinical expertise or developing leadership capability, you will be well supported to achieve your career goals.

Our organisation is underpinned by a collaborative and inclusive culture, offering the benefits of a regional setting alongside modern healthcare facilities. With flexible work options, a strong focus on wellbeing, and access to vibrant and diverse North Queensland communities, you can enjoy both professional fulfilment and a relaxed, high-quality lifestyle.

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

Salary range: $49.97 - $55.57 p.h. (casual rate) (AO3)

12.75% employer contribution to superannuation

Locality allowance

Plus Salary Sacrificing options may be available

Requirements:

Shift Workers: Appointees will be required to work both Early and Late shifts in accordance with the unit roster.

This is a Vaccine Preventable Disease (VPD) risk role. Hepatitis B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis.

Please refer to the Role Description for further details.

Enquiries are welcome; please contact: Rehannon Ungermann on (07) 4433 2066

Apply ONLINE: https://apply-springboard.health.qld.gov.au/jobs/QLD-TV688024

Applications close: Monday, 1 February 2027

Unsolicited resumes from recruitment agencies will not be accepted.

Please download the Role Description from the 'Documents' section below for application/interview preparation and future reference.This work is licensed under a Creative Commons Attribution 3.0 Australia License.