Assistant Event Operations Manager

Company Description

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Job Description

Are you a passionate individual who is looking to take the next step in your career and would like a challenge? Would you like to lead one of the biggest Event Operations Teams within AccorHotels with a solid team of 15 leaders and over 100 colleagues? Is your expectation of a great job defined by action packed days, spontaneity and endless interactions?

Competitive Salary: $60,000-$63,5000 gross annually, based on previous experience & education

Job Duties Include:

Reporting to the Assistant Director, Event Operations responsibilities and essential job functions include but are not limited to the following:

Lead the daily operations of over 80,000 square feet of event space, ensuring exceptional service delivery, seamless execution of on- and off-site events, and an outstanding guest experience.

Recruit, coach, mentor, and develop a team of over 100 Event Services colleagues and 15 leaders, fostering engagement, accountability, and high performance through regular feedback and performance management.

Collaborate with Conference Services, Culinary, and hotel departments to execute events flawlessly, anticipate client needs, and build strong relationships with internal teams and on-site clients.

Drive operational and financial success by contributing to forecasting, profit and loss analysis, departmental planning, and continuous improvement initiatives that enhance guest satisfaction and colleague engagement.

Lead with professionalism and adaptability, providing clear direction, maintaining composure in a fast-paced environment, embracing change, and ensuring banquet facilities, equipment, and operations meet Fairmont's exceptional standards.

Qualifications

Your Skills & Qualifications:

Minimum 1 years’ experience in Food and Beverage Management. Experience in a banquet/event/conference setting in a full service four (4) or five (5) diamond property an asset

Culinary and beverage knowledge required

“Proserve” Certified

Results oriented with the ability to be flexible, work well under pressure and be accountable to make sound, thoughtful business decisions

Creative and effective leader and team player, possessing a high degree of professionalism, sound human resources management principles, communication, administrative skills, ambition, drive, energy, and determination

Must be computer literate with working knowledge of Excel, MS Word, PowerPoint, Access, and Windows programs

Excellent interpersonal skills, with strong written and verbal communication abilities

Post-secondary degree in Hospitality or Food and Beverage Management an asset

Knowledge of Fairmont Hotels Sales and Catering System, Property Manager, Birchstreet, Silverware, Avero – all regarded as helpful assets

Highly organized individual with the ability to handle numerous tasks at one time

The ability to delegate tasks to team members and facilitate their completion

Additional Information

Job Perks & Benefits:

Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees

Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees

Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide

Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler

Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Subsidized staff accommodation provided on-site for full time status employees

One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com