Project/Program Manager

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Purpose

The Project Manager is responsible for leading and delivering projects on behalf of the Xerox while operating within a client’s environment. The role ensures successful project execution by aligning delivery with both client expectations and organisational objectives. Acting as a key interface between the client and internal teams, the Project Manager manages resources, timelines, risks, and stakeholder relationships to deliver high-quality outcomes.

Working within the client’s environment, the role requires strong collaboration, adaptability, and relationship management to integrate seamlessly with client processes and culture. The client has multiple building moves and renovations across EMEA, with this role leading the organisation of Xerox equipment moves, installs and disposals, liaising with local resource to ensure seamless transitions.

The Project Manager ensures clear communication, maintains governance standards, and drives project success while upholding service excellence and strengthening the client partnership.

Role Overview

A Project Manager is responsible for planning, executing, and delivering projects on time, within scope, and within budget. They coordinate teams, manage resources, and ensure that project objectives align with business goals.

Project Coordination & Communication

Act as primary liaison between Xerox, construction teams, and client stakeholders throughout the project lifecycle.

Attend regular project meetings to track progress, address risks, and align on construction, network readiness, and installation activities (typically beginning ~4 to 6 weeks prior to implementation).

Ensure timely communication and escalation of changes impacting device deployment.

Distribute finalized device floor plans and supporting materials to stakeholders upon request.

Design & Planning

Develop and provide Xerox device specifications to support furniture and floor plan design criteria.

Collaborate with Morgan Stanley construction project managers, assigned Morgan Stanley architects, and branch stakeholders to determine optimal device placement.

Participate in design reviews and provide recommendations on floor plan revisions impacting device locations.

Implementation Readiness

Monitor and validate completion of site readiness requirements, including power, data, and network infrastructure for device locations.

Proactively follow up on readiness confirmations and escalate unresolved items per defined escalation paths.

Obtain network configuration details (e.g., subnet/whitelisting requirements) to enable device readiness for deployment.

Coordinate with creative services to produce end-user-friendly floor plans and distribute final versions to branch stakeholders

Deployment & Installation

Plan and coordinate device deployment with operations managers, remote technicians, vendors, and local IT teams.

Oversee onsite device placement, ensuring alignment with approved floor plans and logistics coordination.

Support device setup, connectivity validation, and configuration (including MYPRINT Manager integration).

Provide post-installation confirmation to business units and obtain validation that devices are fully operational.

Documentation & Reporting

Maintain accurate project documentation, including device inventories (serial numbers, models, naming conventions) and deployment records for XSM.

Track and report on project milestones, readiness status, and deployment outcomes for internal Xerox meeting & client weekly status meeting.

Project Management Tools suggested for Morgan Stanley

Microsoft Excel (trackers, logs, reporting)

Microsoft Teams & Outlook (communication & meeting coordination)

Zoom (used by Morgan Stanley)

SharePoint / OneDrive (document management & collaboration)

AutoCAD / PDF floor plan tools (layout review & device placement)

Key Responsibilities

Define project scope, goals, and deliverables

Develop detailed project plans, timelines, and dependencies

Coordinate internal teams and external stakeholders

Monitor project progress and adjust plans as needed

Identify and manage risks and issues

Ensure projects are delivered on time and within budget

Communicate project status, updates, and outcomes to stakeholders

Manage resources, including regional team members, vendors, and supplies

Ensure quality standards and compliance with company policies

Lead meetings, track milestones, and produce reports

Required Skills & Qualifications

Proven experience as a Project Manager or similar role

Strong organisational and time management skills

Excellent communication and leadership abilities

Ability to manage multiple projects simultaneously

Problem-solving and decision-making skills

Proficiency in project management tools (e.g. MS Project, Jira, Asana)

Knowledge of project management methodologies

Key Competencies

Team coordination

Stakeholder management

Attention to detail

Risk management

Adaptability and resilience

Typical Work Environment

London office-based/hybrid

Works across departments and with senior stakeholders

May involve tight deadlines and multiple priorities

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