Onboarding Specialist III

Modivcare

UShybrid$17k-$20k/yrPosted Jul 15, 2026
Posting intelligenceActively listed

Skills

excelicimsadp

About the role

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

This position is responsible for the first 30 days of the team member's lifecycle, including but not limited to all pre-employment communication, screenings, and scheduling for new team members.

This is a Hybrid role based out of our West New York, NJ branch - 443 60th St. West New York, NJ 07093

You will…

Take charge of the new hire onboarding process, ensuring a smooth transition into the organization.

Effectively communicates all pre-employment requirements to new hires, providing clear instructions and guidance.

Ensure timely completion of onboarding tasks and screenings by new hires, monitoring progress through platforms like Smartsheet.

File and organize preemployment documents, maintaining a systematic record-keeping system.

Conduct check-ins with new hires at 15 and 30 days of employment to address any concerns and facilitate integration.

Perform and track various background checks for both pre-employment and renewal purposes.

Uses various Human Resource platforms such as ADP, iCIMS, and i9 Advantage.

Respond to and process assigned tickets from the internal ticketing system promptly and efficiently.

Actively participates in team meetings, fostering open communication and collaboration within the team.

Contribute to the creation and improvement of Standard Operating Procedures (SOPs) for the onboarding process.

Maintain access to and ensure the security of highly sensitive materials, upholding confidentiality standards.

Ensure the maintenance of project productivity and quality goals, striving for continuous improvement.

Communicate with team members and departmental managers, providing regular updates and addressing concerns promptly.

Participate in other projects or duties as assigned.

We are interested in speaking with individuals with the following…

High School Diploma required.

Two (2) plus years of experience or an equivalent combination of education and/or experience.

Bilingual in Spanish/English preferred

Strong analytical and problem-solving skills.

An energetic pace along with a positive attitude.

Self-motivation and the ability to work independently and with VRI team members.

Proficient in the use of Word, Excel, Outlook, and PowerPoint.

Excellent oral and written communication skills.

Proficient in managing multiple tasks at the same time.

Salary: $17.00-$20.00/Hour

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

Primarily seated work; extensive computer and telephone use; occasional standing, walking, reaching, bending, and lifting up to 10 lbs.

Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

We value our team members and realize the importance of benefits for you and your family.

Modivcare offers a comprehensive benefits package to include the following:

Medical, Dental, and Vision insurance

Employer Paid Basic Life Insurance and AD&D

Voluntary Life Insurance (Employee/Spouse/Child)

Health Care and Dependent Care Flexible Spending Accounts

Pre-Tax and Post -Tax Commuter and Parking Benefits

401(k) Retirement Savings Plan with Company Match

Paid Time Off

Paid Parental Leave

Short-Term and Long-Term Disability

Tuition Reimbursement

Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com

Compensation

This Customer Success Manager role pays $17k-$20k/yr. Within typical range for customer success manager roles in United States.

Questions about this role

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