Manager, Technology Risk

The UK Chief Risk Officer (CRO) organization within Global Risk and Compliance (GRC) is responsible for identifying and managing risk across all processes at American Express in the UK.

The Manager, Technology Risk, Enterprise Risk Management UK, within the GRC organization, is responsible for establishing the second line of defense framework for the Technology Risk [1] areas under their responsibility for the UK market. We are seeking an experienced risk manager to be a part of this exciting journey. The incumbent will identify, assess, measure, manage and report risk and strengthen the governance structure for our UK businesses.

5+ years of leadership experience in risk management or a similar role;

Strong business acumen with a risk-reward control perspective;

Experience in interacting with regulators and familiarity with the UK regulatory landscape and requirements;

Working understanding of the UK and EU regulatory landscape applicable to technology, data, cybersecurity, resilience, and AI risks, including FCA/PRA supervisory expectations, DORA, GDPR, EU Artificial Intelligence Act and the UK Government's AI Regulation Framework, NCSC CAF, as well as UK and EU data protection requirements

Understanding risk assessment methodologies, frameworks, and industry standards;

Experience with Governance, Risk and Compliance tools (e.g. Archer);

Demonstrated ability to successfully manage multiple priorities under pressure;

Fluency in English (verbal and written);

Advanced degree in business, economics, engineering, or a related field is preferred;

Having industry certifications in cybersecurity, operational resilience, business continuity management, Disaster Recovery or AI risk management is preferred.

Leadership Skills:

Proven leader who can build, inspire, and coach a team with a passion for the business;

Excellent relationship and influence management skills with the ability to build productive relationships across teams and levels of seniority;

Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged;

Proactive in identifying issues, delivering and escalating key findings, and advising on recommended solutions to correct issues or mitigate risks;

Ability to communicate oversight findings to colleagues, business partners, and senior leaders;

Strong verbal and written communication skills.

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries

Bonus incentives

Support for financial-well-being and retirement

Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

Generous paid parental leave policies (depending on your location)

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program

Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.