Associate Marketing Operations/ Automation Manager

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. AI is changing how customers find brands, and Yext gives enterprises the infrastructure to compete: Scout analyzes 10 billion signals monthly across four AI models to surface where you're losing and why, the Knowledge Graph maintains the verified data AI cites, and content generation and distribution agents syndicate brand content across LLMs, listings, social platforms, and review sites in real time. Thousands of brands in financial services, healthcare, retail, hospitality, and food rely on Yext to win across AI and traditional search. Join us and experience firsthand why we are consistently recognized as a Best Place to Work globally by Built In, Fortune, and Great Place To Work®.

Yext is seeking an outstanding Associate Marketing Operations/Automation Manager with the skill and work ethic to both strategize and execute as part of the GTM Engineering team at Yext. Reporting to the Manager, Marketing Operations, you will own the email channel for Yext end-to-end - including the customer onboarding programs, product release communications, multi-language drip campaigns, and the event email motion - while growing into broader marketing operations responsibilities over time. The right candidate is adept at running a reliable, high-volume execution engine, partnering closely with marketing, product, event, and partner teams , and leveraging AI to continue to scale the channel. This is a terrific opportunity for a sharp marketing operator to make a big impact in a dynamic, fast-moving organization. If this sounds like you, then we'd love to hear from you!

What You'll Do

Own end-to-end execution of global campaigns, ensuring scalable, repeatable program delivery across email, paid search, webinars, events, and ABM.

Execute the end-to-end email development pipeline (build, QA, deploy, localize) for all campaigns through the Marketing Automation Platform.

Build and maintain campaign infrastructure, including workflows, templates, and processes that enable scale and consistency.

Coordinate email localization efforts with EMEA reviewers and translation partners.

Drive data-driven iteration of the email program by tracking engagement, deliverability, and pipeline contribution.

Drive continuous campaign optimization through A/B testing, performance analysis, and insights that improve engagement, conversion, and ROI.

Pilot AI-aware patterns and automation (e.g., prompt-driven drafting) within the email workflow, and partner with GTM Engineering to replace manual steps (e.g., list-upload automation). Help migrate our tech stack to an ai-native, future-proofed stack.

Communicate complex deliverability and list-quality issues clearly to non-analytical stakeholders.

Manage compliance and database hygiene tasks including GDPR, opt-in management, unsubscribes, invalid/suspended records.

What You Have

BA/BS degree or equivalent practical experience.

3+ years of marketing automation, email marketing, or marketing operations experience (Marketo marketing automation platform preferred).

Hands-on execution depth in a major marketing automation platform, including segmentation, smart campaigns, dynamic content, and deliverability mechanics.

Curiosity about automation and AI tooling, with an eagerness to upskill into Clay, n8n, and LLM-assisted workflows.

Experience supporting Product Marketing, Product, and event teams on tight cycles.

Pragmatism around localization, regional differences, and the operational reality of multi-language sends.

Strong analytical ability, an evidence-driven approach to measuring/improving the email channel, and a willingness to ask new questions.

Outstanding critical thinking and problem-solving skills, excellent cross-functional coordination, and a passion for the email channel.

Familiarity with GDPR and email compliance requirements preferred.

How Success Looks

Email send velocity and on-time delivery

Deliverability metrics (bounce rate, complaint rate, inbox placement)

CSAT with customer comms

Engagement metrics on owned email programs

Project cycle time from intake to send

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