Bench General Manager

Five Guys

Birmingham, UKonsite$500k-$10k/yrPosted Jul 15, 2026
Posting intelligenceActively listedReposted 6×, possible evergreen/ghost posting

About the role

BURGERS & FRIES AND INCREDIBLE CAREERS!

We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.

In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.

Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers.

REWARDS

An achievable 20% bonus scheme - paid quarterly

An additional Secret Shopper bonus worth up to £2,000

High Performer Awards and Bonus's

Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000

33 Days paid holiday

Paid breaks

Free burgers, fries and shakes while on shift

Private medical via Vitality

Life assurance

All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay

OTHER AWESOME PERKS

Days out and social events

Invite to the annual General Manager conference

Team competitions - Fry Cup and Olympics

Five Guys Perks - employee discount program

Access to wellbeing support and employee assistance programme (EAP)

Development opportunities to grow a career with us!

Apprenticeships to gain recognised qualifications, skills and progression opportunities

Enhanced Maternity & Paternity Leave

Pension scheme

AS A BENCH GENERAL MANAGER YOU'LL BE

Accountable and responsible for your entire store and the people within

Developing and managing the store team, while supporting the delivery of perfect burgers and fries

You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers

Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs

Your store will need to run smoothly on the day-to-day operations and think about long term planning

Spotting potential and developing your team to ensure there is a strong talent pipeline

Drive the Five Guys culture by always role modelling our values

Creating an awesome working environment where people are happy to come to work and have fun

Responsible for reward and recognition

Demonstrate close attention to detail

AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT

Perfect Burgers and Fries

Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity

People - Experienced hands-on leadership skills

Customer service

Having your people's development at heart

INCREDIBLE CAREERS WITH FIVE GUYS

Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office

Five Guys isn't just a job - it can be a career!

If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us

Compensation

This Operations role pays $500k-$10k/yr. Within typical range for operations roles in United Kingdom.

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