Service Sales Specialist Ultrasound

Job Description Summary

We are looking for a Service Sales Specialist to join our Ultrasound Service business in Spain. In this customer-facing role, you will drive growth through service contract renewals, new business development, and account management.

You will be responsible for an assigned territory and/or named accounts, identifying customer needs and developing tailored service solutions that deliver value throughout the lifecycle of Ultrasound systems. By building strong customer relationships and collaborating with cross-functional teams, you will help our service portfolio and support excellent customer outcomes.

Job Description

Key Responsibilities/essential functions include:

Order and Sales Targets: Responsible for achieving the Solutions/Service sales OP target for assigned accounts and/or territory. This includes working towards meeting or exceeding these targets.

Pricing Compliance: Ensure pricing compliance for segment opportunities by adhering to established pricing guidelines and policies. This involves constant discussion with the segment leader about pricing structures and suggests any changes needed to remain competitive in the market while maintaining profitability.

Forecasting: Accurately forecast orders and sales using the applicable sales funnel tools and reports. This includes analyzing historical data, market trends, and customer behavior to predict future sales performance.

Performance Monitoring: Continuously monitor financial performance against targets, identifying any variances and implementing corrective actions as needed. This involves regular reporting and analysis to ensure transparency and accountability.

Revenue Growth: Develop and implement strategies to drive sustainable revenue growth within the assigned territory/accounts. This includes identifying new business opportunities, expanding existing customer relationships, and optimizing sales processes.

Relationship Building: Build and nurture strong business relationships within the assigned accounts/territory. Develop and implement account relationship plans to ensure long-term customer satisfaction and loyalty.

Sales Force Management: Create and maintain opportunities within Sales Force, ensuring all data is accurate and up-to-date. This includes tracking the progress of each opportunity and making necessary updates to reflect changes in status or customer requirements.

Coordinate together with the team for the preparation of service documentation to be presented for equipment ultrasound's tenders.

Collaborate and act as service specialist with account managers and other service sales teams to develop and execute strategic account plans to customer relationships, increase service penetration, improve retention, and achieve long-term profitable growth.

Business Intelligence & Data Analysis: Utilize business intelligence tools, market insights, and performance data to support recommendations, optimize sales performance, and drive informed commercial decisions.

Maintain up to date detailed knowledge of their solution/services.

Required Qualifications:

Ability to interface with both internal team members and external customers as part of solutions-based sales approach

Problem-solving and analytical skills.

Ability to work independently and as part of a team

Excellent verbal and written communication skills in local language as well as good command of English

Fluency in Spanish

Negotiation & closing skills

Proficiency in using of Microsoft Office

Driving licence and willingness to travel (30-50% of the time)

Preferred Qualifications:

Technical High School Diploma or Bachelor’s Degree or some years of experience in a medical, healthcare or technical field (e.g. biomedical engineering, medical physicists, nurses..)

Ability to energize, develop and build rapport at all levels within an organization

Strong organizational skills

Strong presentation skills

Knowledge of Ultrasound products and market

Knowledge of Salesforce or other CRM

Fluency in Catalan is a plus

Inclusion and Diversity

Behaviors

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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Additional Information

Relocation Assistance Provided: No