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Account Manager

Employment Hero

unknownPosted Jul 15, 2026
Posting intelligenceActively listed

Skills

pipedriveklaviyo

About the role

AI Job Summary

2+ years in a sales role building and nurturing client relationships to sell services.

Manage inbound and outbound calls, emails, and messaging for purchasing, projects, and property management.

Proficient with Google Suite, Klaviyo, JustCall, TimelinesAI, Pipedrive and Claude Cowork.

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Role Type

Permanent • Full-time • Associate

Pay Rate

$70,000 AUD – $95,000 AUD (Annum)

Description

Summary:

We are on a mission to make property ownership effortless. We provide Australians with tailored solutions and expert insights to navigate their property buying and owning experience with confidence. We offer a full service encompassing research, planning, buying, building, upgrading and managing for investment properties and family homes. Our team is composed of sales and marketing, economists, qualified property investment advisers, buyers agents, builders, project managers, property managers, engineers, data scientists and product experts. As an Account Manager you will play a pivotal role in driving sales across our services, and fostering strong relationships with our clients.

Responsibilities:

Manage the new lead sales cadence, including (but not limited to) inbound and warm outbound calls, emails, and messaging services for the sales team across purchasing, projects and property management

Pre-qualify leads and book an appointment with the technical expert, who will close the deal

Be the point of contact for referral partners and all sales enquiries

Work with the sales, marketing and customer success teams to refine and develop effective processes

As a front-line salesperson, work with the Marketing Manager to address messaging and lead quality

Upsell existing clients to follow-on services and conduct post-service follow-ups

Monitor market trends and competitor activities to inform strategic planning.

Achieve and exceed sales targets and KPIs set by the management.

Qualifications:

2+ years’ experience in a sales role, selling services where you built and nurtured relationships

Strong interpersonal skills

Enhanced negotiation abilities

Proficiency with computer programs, currently: Google Suite, Klaviyo, JustCall, TimelinesAI, Pipedrive and Claude Cowork

Ability to work autonomously

Take ownership of loosely defined ideas and drive them through to execution

High level of organisation and attention to detail.

A proactive approach to problem-solving and a strong customer service orientation.

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