Youth Case Worker - Youth Services

AI Job Summary

Must be Aboriginal and/or Torres Strait Islander (non-Indigenous considered only if no suitable candidates in first atx)

Experience providing front-line case management for Aboriginal and Torres Strait Islander children and families.

Experience developing and managing case plans.

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Role Type

Permanent • Full-time • Entry Level

Pay Rate

$80,015.10 AUD – $82,320.16 AUD (Annum)

Description

CQID is experiencing organisational growth across all services and seeking suitable candidates for a range of positions

CQID is one of the largest employers of Aboriginal and Torres Strait Islander peoples in the Central Queensland region. Offering a broad range of service areas, with roles that serve our community across Rockhampton, Bundaberg, Emerald, Gladstone, Hervey Bay, Longreach, Maryborough and Woorabinda

A new organisational structure, designated HR team and the implementation of a new Workforce Strategy. Striving to support employees on their career journey is a priority and contributes us to being an Employer of Choice

Purpose of the Position

The Youth Caseworker primary role is to support the Manager to provide front line case management to achieve better outcomes in accordance with the goals of Aboriginal and Torres Strait Islander children and families

Responsibilities and Duties

Participate in assessment, case planning, organisation and delivery of service provision and interventions, reporting and engagement for clients

Follow Assessment and Case Management procedures and standards and contribute to continual improvement of services

Build respectful and professional relationships with service users, agencies, partners, community, colleagues and clients

Care coordination – Implement Case Plans, including advocating for, supporting and journeying with the client to achieve their desired outcomes

Work always to advance the reputation of CQID and undertake additional relevant duties as required

Participate and contribute to the organisation’s compliance obligations under the ISO 9001:2015 Quality Management System and Human Services Quality Standards (HSQS)

At all times work within CQID’s Workplace Health & Safety Policies and Procedures

Other responsibilities as directed by the Executive Office

Qualifications and Experience

Essential

Holds a current C Class Queensland Driver’s Licence

Current Working With Children Check, ‘Blue Card’

Holds or willing to obtain a First Aid and CPR Certificate

Desirable

A demonstrated thorough knowledge of child protection issues, legislation and requirements and relevant issues specific to Indigenous children and families

An awareness and understanding of Indigenous communities and cultures and the historical and contemporary issues relevant to the needs of Aboriginal and Torres Strait Islander clients, and proven capacity to communicate appropriately

Experience in providing a relevant support service to vulnerable Indigenous families and Indigenous children

Experience in liaising efficiently with a range of services schools, social welfare, Court, Police, Legal and health agencies

Skills and Attributes

Essential

Aboriginal and/or Torres Strait Islander heritage – [Note: Non-Indigenous applicants will only be considered if no suitable Indigenous candidates are attracted in the first round of applicants]

Competent in use of Microsoft Office software

Physical ability to undertake job responsibilities

Ability to communicate effectively; spoken and written

Self-starter, motivated and able to self-manage work tasks

Strong connection to and knowledge of local Indigenous Community

Desirable

Experience in developing and managing case plans