Senior Operations Specialist (all genders) - 12 months

Ort

Germany - Berlin

Vertrag

Full time

Job-Kategorie

Sales & Account Management

THE ROLE AND THE TEAM

Zalando Marketing Services (ZMS) is the 360° marketing unit for Zalando's brand partners. We offer a diverse product suite that spans multiple marketing channels, enabling brands to achieve their advertising objectives in the digital space based on deep consumer insights and a unique fashion, beauty, and designer context.

Within the ZMS Partner Consultancy unit, we work with a diverse set of strategic clients and advise them on innovative marketing solutions and scalable platform strategies. We aim to provide a high service level, smart consultancy, and access to various experts within ZMS. Our success is measured in revenue generation, solution adoption, and client satisfaction.

As a Senior Operations Specialist you will support the Partner Consultancy team with operational tasks, such as owning the campaign set-up process and campaign reporting in addition to contributing to the yearly and seasonal marketing strategies.

Find out more about ZMS: https://partner.zalando.com/services/marketing

INCLUSIVE BY DESIGN

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.

We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential.

We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.

Discover more about our commitment to creating a diverse and inclusive workplace: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

Support the ZMS Partner Consultants (PCs) in the team by taking ownership of all operational tasks. This includes:

Owning the campaign set-up process end-to-end

Creating the end of campaign reports leveraging all relevant data and providing insights / learnings

Support the PCs with building an adequate yearly marketing strategy and recommendations leveraging ZMS and its offering with the support of the respective business experts

Leverage internal marketing analytics tools and analyse data to support the PCs to create the highest level of consultancy

Liaising with internal stakeholders (e.g. Buyers and Merchandisers) in alignment with the PC

Build and maintain a strong internal network.

WE’D LOVE TO MEET YOU IF YOU

Have previous experience in marketing (preferred)

Possess strong data analysis skills.

Demonstrate excellent attention to detail.

Enjoy working in a dynamic, international environment.

Are a strong team player.

Have experience with Google Suite (preferred).

Communicate clearly and effectively in English.

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect.

27 days of holiday a year to start for full-time employees

2 paid volunteering days a year

Employee shares program

40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners

Relocation assistance available (subject to prior agreement)

Family services, including counseling and support

Health and wellbeing options (including Wellhub, formerly Gympass)

Mental health support and coaching available

Drive your development through our training platform and biannual peer-to-peer review

Recruiter

Victoria Leon-Salas

victoria.leon-salas@zalando.de

Nach der Prüfung werden unsere Recruiterinnen über eine offizielle Zalando E-Mail-Adresse (@zalando.de) Kontakt aufnehmen.

In einigen Fällen arbeiten wir auch mit einer Auswahl von Headhunterinnen und Agenturen zusammen, um bestimmte Positionen zu besetzen. Bitte beachte, dass weder Zalando noch unsere Rekrutierungspartnerinnen irgendeine Art von Bezahlung verlangen, um sich für eine Stelle zu bewerben oder an einem Vorstellungsgespräch teilzunehmen.

Über Zalando

Zalando wurde 2008 in Berlin gegründet und ist die führende europäische Technologieplattform für Mode und Lifestyle. Wir verbinden 62 Millionen aktive Kundinnen mit mehr als 7.000 Marken in 29 Märkten. Unser Geschäft basiert auf einer einzigartigen, KI-gestützten Daten- und Infrastrukturplattform. Für unsere Kundinnen bietet unser Multi-App-Ansatz – bestehend aus Zalando, ABOUT YOU und Lounge by Zalando – ein inspirierendes, hochgradig personalisiertes Einkaufserlebnis. Für unsere Partner bauen wir das Betriebssystem für den E-Commerce. Über ZEOS, Tradebyte und SCAYLE öffnen wir unsere Logistik-, Software- und Servicekapazitäten für Marken und Einzelhändlerinnen zur nahtlosen, grenzüberschreitenden Skalierung ihres Geschäfts.