Account Manager - State Farm Agent Team Member
About the role
Benefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Hybrid (Remote) | Fairfield, CT Area
Position Overview:
Are you a bilingual sales professional who enjoys building relationships and helping customers protect what matters most? Our State Farm agency is seeking an Account Manager who is fluent in both English and Spanish to serve our growing Spanish-speaking customer base.
This is a work-from-home position; however, applicants must live in or near the Fairfield, CT area. The role is posted as hybrid to target local candidates, but day-to-day work will be performed remotely.
If you're motivated by helping others, enjoy meaningful conversations, and thrive in a sales-focused environment, we'd love to meet you.
Responsibilities:
Build relationships with new and existing customers through phone, video, and digital communication
Educate customers on insurance products and recommend coverage based on their individual needs
Generate quotes and close new business opportunities
Conduct policy reviews and identify opportunities to cross-sell additional products
Deliver exceptional customer service while building long-term client relationships
Follow up with leads and maintain an organized sales pipeline
Accurately document customer interactions and policy information
Collaborate with the agency team to achieve sales and customer service goals
Qualifications:
Fluent in both English and Spanish (required)
Previous sales, customer service, or insurance experience preferred
Excellent communication and relationship-building skills
Self-motivated and able to work independently from a home office
Strong organizational and time management abilities
Comfortable using technology and learning new software systems
Property & Casualty license preferred, or willingness to obtain (licensing assistance may be available)
What We Offer:
Fully remote work from your home office (must reside near Fairfield, CT)
Competitive base pay plus commission and performance bonuses
Health, dental and vision insurance
401k retirement plan
Career advancement opportunities within a successful State Farm agency
Supportive team environment with the flexibility of working remotely
Important Location Requirement:
Although this position is primarily remote, applicants must live in or near the Fairfield, Connecticut area. This allows for occasional in-person meetings, training, team collaboration, or local agency events when needed.
Flexible work from home options available.
Compensation
This Customer Success Manager role pays $50k-$100k/yr. Within typical range for customer success manager roles in United States.
Questions about this role
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