Assistant Operations Manager

Job ID: 1162942_RR00121529

Facility: NYU Grossman School of Medicine

Position Type: Full-Time/Regular

Shift: Day

Schedule: Monday to Friday; 9:00AM-5:00PM

Department: Research, Neurosurgery (S607), NYU Grossman School of Medicine,

NYU Grossman School of Medicine is one of the nation’s top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health (Opens in a new window), the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

For more information, go to med.nyu.edu (Opens in a new window), and interact with us on LinkedIn (Opens in a new window), Glassdoor (Opens in a new window), Indeed (Opens in a new window), Facebook (Opens in a new window), X (Opens in a new window) and Instagram (Opens in a new window).

Position Summary:

We have an exciting opportunity to join our team as an Assistant Operations Manager.

In this role, the successful candidate is reporting to the Associate Director of Operations, this position provides critical assistance and management with operational responsibilities as needed. Acts as a manager in the absence of a manager and provides support, guidance, and oversight of departmental operations, including business and marketing. This individual will also be responsible for oversight of marketing development and communications on behalf of the Department, liaising with NYULH Marketing Department. Assists with projections, forecasts, budgets, reporting and special media and marketing projects. Generates, analyzes and distributes a variety of reports and analyses which are vital to decision making processes for both Departmental leadership and Management. The function will support Department of Neurosurgery missions with analysis needed for making informed managerial decisions. This individual will work closely with SOM corporate groups, including collaborations with Finance and Marketing, as well as FGP to prepare and review annual budgets and resolve financial issues.

Job Responsibilities:

Performs other duties as assigned.

Demonstrates knowledge of the organization’s Core values and Customer service principles and incorporates them into the performance of duties.

Prepares and processes special projects as requested by management and Department. Coordinates and prepares month end journal entries and supporting documentation for upload.

Prepares monthly, biweekly supplemental compensation transactions and incentive bonus requests for the Faculty Group Practice and Neurosurgery.

Acts as a liaison with Payroll regarding faculty supplemental compensation and incentive bonus payments.

Serves as backup for Business Manager. Serves as backup for FGP and Cash management processes, whenever necessary. Interacts with NYU Hospitals Center regarding FGP pass-through expenses.

Works closely with FGP and departmental leadership to prepare annual budgets.

Build analytical clinical databases for departmental metrics.

Resolve financial issues (budgets, variances, new needs requests, etc).

Provides support for FGP Practice Managers and Administration for investigation, follow-up and analysis.

Reviews recorded transactions and reports irregularities to management.

Prepares accounts receivable reports. Prepares vacancy reports.

Makes collection calls and follow-up. Tracks IOI expenses.

Produces ad hoc reports by the Business Manager, Administrator and FGP Leadership as requested.

Oversees department-focused social media channels in close collaboration with NYULH communications and marketing teams.

Develops and executes marketing and advertisement content plans.

Collaborates with C&M on content ideas.

Manages internal communications from the chair (e.g., departmental newsletter, quarterly complex cases)

Organizes and supports the Department of Neurosurgery’s presence at all major academic conferences.

Collaborates with C&M to help support their peer outreach efforts.

Coordinates departmental events and internal/external conferences.

Manages department-specific web content on EDU as well as faculty FAD profiles.

Minimum Qualifications:

To qualify you must have a Bachelors Degree with 2+ years of relevant experience in the health care field and/or equivalent combination of education and experience. Written and oral communication skills. Excellent organizational skills and the ability to prioritize multiple tasks, projects and assignments. Exceptional attention to detail and accuracy. Ability to work well in a team environment. Ability to display a professional demeanor, maintains confidentiality, and works independently. Ability to take initiative and exercise sound judgment, decision making and problem solving. Strong computer skills, including basic keyboarding skills. Proficient with Microsoft Office Suite (Word, Excel, Outlook). Proven customer service skills. Self-directed, motivated, and sensitive to deadlines.

Preferred Qualifications:

Masters degree or equivalent. Previous management or supervisory experience at least 1-2 years

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it’s developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

View Know Your Rights: Workplace discrimination is illegal (Opens in a new window).

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $70,481.60 – $121,580.64 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here (Opens in a new window)

Salaries shown on independent jobs related websites reflect market averages and do not represent information obtained directly from NYU Langone. We invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

In this role, the successful candidate is reporting to the Associate Director of Operations, this position provides critical assistance and management with operational responsibilities as needed. Acts as a manager in the absence of a manager and provides support, guidance, and oversight of departmental operations, including business and marketing. This individual will also be responsible for oversight of marketing development and communications on behalf of the Department, liaising with NYULH Marketing Department. Assists with projections, forecasts, budgets, reporting and special media and marketing projects. Generates, analyzes and distributes a variety of reports and analyses which are vital to decision making processes for both Departmental leadership and Management. The function will support Department of Neurosurgery missions with analysis needed for making informed managerial decisions. This individual will work closely with SOM corporate groups, including collaborations with Finance and Marketing, as well as FGP to prepare and review annual budgets and resolve financial issues.

Job Responsibilities:

Performs other duties as assigned.

Demonstrates knowledge of the organization’s Core values and Customer service principles and incorporates them into the performance of duties.

Prepares and processes special projects as requested by management and Department. Coordinates and prepares month end journal entries and supporting documentation for upload.

Prepares monthly, biweekly supplemental compensation transactions and incentive bonus requests for the Faculty Group Practice and Neurosurgery.

Acts as a liaison with Payroll regarding faculty supplemental compensation and incentive bonus payments.

Serves as backup for Business Manager. Serves as backup for FGP and Cash management processes, whenever necessary. Interacts with NYU Hospitals Center regarding FGP pass-through expenses.

Works closely with FGP and departmental leadership to prepare annual budgets.

Build analytical clinical databases for departmental metrics.

Resolve financial issues (budgets, variances, new needs requests, etc).

Provides support for FGP Practice Managers and Administration for investigation, follow-up and analysis.

Reviews recorded transactions and reports irregularities to management.

Prepares accounts receivable reports. Prepares vacancy reports.

Makes collection calls and follow-up. Tracks IOI expenses.

Produces ad hoc reports by the Business Manager, Administrator and FGP Leadership as requested.

Oversees department-focused social media channels in close collaboration with NYULH communications and marketing teams.

Develops and executes marketing and advertisement content plans.

Collaborates with C&M on content ideas.

Manages internal communications from the chair (e.g., departmental newsletter, quarterly complex cases)

Organizes and supports the Department of Neurosurgery’s presence at all major academic conferences.

Collaborates with C&M to help support their peer outreach efforts.

Coordinates departmental events and internal/external conferences.

Manages department-specific web content on EDU as well as faculty FAD profiles.

Minimum Qualifications:

To qualify you must have a Bachelors Degree with 2+ years of relevant experience in the health care field and/or equivalent combination of education and experience. Written and oral communication skills. Excellent organizational skills and the ability to prioritize multiple tasks, projects and assignments. Exceptional attention to detail and accuracy. Ability to work well in a team environment. Ability to display a professional demeanor, maintains confidentiality, and works independently. Ability to take initiative and exercise sound judgment, decision making and problem solving. Strong computer skills, including basic keyboarding skills. Proficient with Microsoft Office Suite (Word, Excel, Outlook). Proven customer service skills. Self-directed, motivated, and sensitive to deadlines.

Preferred Qualifications:

Masters degree or equivalent. Previous management or supervisory experience at least 1-2 years

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it’s developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

View Know Your Rights: Workplace discrimination is illegal (Opens in a new window).

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $70,481.60 – $121,580.64 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here (Opens in a new window)

Salaries shown on independent jobs related websites reflect market averages and do not represent information obtained directly from NYU Langone. We invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

About NYU Langone Health

Be Where Everyone Is Dedicated to Exceptional Care

NYU Langone is a world-class, patient-centered, integrated academic health system with Magnet®-recognized status by the American Nurses Credentialing Center (ANCC). Our trifold mission to care, teach, and discover is achieved daily through NYU Langone’s inclusive culture devoted to excellence across the organization. Here, you can advance your career supported by exceptionally talented faculty and staff in an environment where everyone works together to deliver the best possible outcomes for our patients.

Our Hiring Process

Joining Our Team

Get ready to start your career journey at NYU Langone, where cutting-edge research meets compassionate care, and discover how you can contribute to shaping the future of medicine.

Step 1

Apply Online

The NYU Langone hiring process begins with you applying through our online portal. Be sure to update and upload your resume. Shortly after you submit your application, you will receive an email confirmation. Ten days after applying you will receive a talent assessment to be completed.

Step 2

Schedule Interviews

If selected to continue the interview process, HR will reach out via phone or email first. Then, depending on your position, they will schedule an interview with unit managers or team members. You are encouraged to dress professionally for all interviews.

Step 3

Receive Offer

If you successfully complete the interview process and are identified as a finalist for the position, we will require that you complete a professional reference process. After evaluating the completed references, a decision will be made on who will receive a preliminary offer. If you receive a preliminary offer, HR will start the onboarding process with an agreed-upon tentative start date.

Step 4

Training & Orientation

You will be contacted by an onboarding specialist who will work with you on your pre-boarding requirements. Once fully cleared, we will ask you to complete compliance orientation regulatory training. On your first day, you will attend an online required orientation to acclimate to the health system and report to your new department based on instructions provided by your hiring manager.