Staff Product Manager, Payments Risk

Overview

We are part of the Fintech organization that powers Intuit's money movement platform, enabling prosperity for customers across QuickBooks, Mailchimp and TurboTax. The Risk Product team enables Fintech Risk Management to detect and mitigate fraud and financial risks while minimizing the impact on the good customers.

We are seeking a staff product manager on our team who would lead the transformation of how customers experience money products in the context of risk management, supporting our critical area of focus (Revolutionize speed to benefit, infuse AI into our end-to-end risk lifecycle, empower risk operations team to make high quality decisions when human invention is needed). In this role, your focus would be to build the strategy and roadmap to accelerate our mission to elevate risk controls, scale risk operations with AI and automation, and reduce customer friction in service of our business growth strategy. Our customers and partners are highly cross-functional, globally distributed, and strongly technical. This role requires a strong display of driving technical partnership and deep customer empathy, to deliver outstanding business outcomes.

You’ll be challenged to think bolder, move faster, and have a bigger impact. Deep partnerships with amazing designers and engineers make everyday a learning experience. We like to have fun and celebrate our accomplishments. Your creativity and rigor are keys to our success.

Responsibilities

End-to-end ownership of capabilities to assess risks of customers and transactions, spanning all product offerings to ensure a seamless experience across the ecosystem

Develop deep customer empathy and detailed understanding of the customer journey, minimizing friction through automated real-time decisions and effortless offline processes

Transform the way we approach risk assessments through scalable capabilities that serve a global audience, stitching data across numerous data sources to manage fraud risk, financial risk and regulatory compliance

Leverage customer insights to formulate a compelling platform vision, then develop hypotheses and initiatives to deliver that vision; create, measure and own success metrics

Build strong relationships with product, engineering, risk and operations teams to influence and align on platform roadmap

Establish product delivery timelines in close collaboration with development teams; communicate frequently and clearly with other teams and leaders across the business

Ruthlessly prioritize initiatives and drive work with strong focus on process and tactical execution

Qualifications

4+ years designing and delivering world-class products in a Product Management role

Deep customer empathy and curiosity

Passion for solving problems (the big ones and small ones)

A design-thinking mindset

Track record of prioritizing, communicating and influencing teams

Strong analytical skills paired with a data-informed mindset

Experience partnering with engineering and design teams to define, build, and maintain products which are critical to growth, engagement, and retention

Financial industry knowledge is a plus

Bachelor's degree required; Master’s degree or MBA preferred

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Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs ( about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: $186,500- $252,500

The expected base pay range for this position is:

New York $186,500 - $252,500