Quality Assurance Specialist - Remote Working

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

Contributory pension scheme

Grow your career with our Career Pathways and MyLearning programmes

Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits

Exclusive travel discounts with TUI, Expedia, Booking.com and many more

Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more

Up to 44% off cinema tickets to enjoy your favourite blockbuster

Receive cash rewards every time you spend and use them on a wide range of brands

Un-wind with us with free wellness, mindfulness and exercise classes

You can share all discounts and offers with your friends and families

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

Contributory pension scheme

Car / Car Allowance

Grow your career with our Career Pathways and MyLearning programmes

Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits

Exclusive travel discounts with TUI, Expedia, Booking.com and many more

Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more

Up to 44% off cinema tickets to enjoy your favourite blockbuster

Receive cash rewards every time you spend and use them on a wide range of brands

Un-wind with us with free wellness, mindfulness and exercise classes

You can share all discounts and offers with your friends and families

Locations

1 x North and Midlands

1 x Bedfordshire and The South

The role is responsible for conducting operational compliance and special audits on the Chartwells business to identify risks and controls that may impact the integrity of reported information and/or the achievement of business objectives. This includes leading initiatives to drive continuous improvement by identifying and implementing best practices across sites, fostering a culture of quality, and ensuring compliance with regulatory standards.

Key Responsibilities

Work collaboratively with the Quality Assurance Manager to conduct thorough School Food Reviews across the Chartwells Secondary estate, ensuring continuous improvement in service

For each assignment, understand the various risks, processes, controls, IT systems, business performance metrics, operational challenges, and business initiatives.

Ensure proper controls and processes are in place for each assignment.

Maintain appropriate working papers and evidence to support findings and recommendations.

Communicate findings and recommendations concisely and clearly to all levels of management both verbally and in writing. Work with management to develop appropriate solutions and action plans to address recommendations.

Meet specific targets set in regards to number of assignments completed within certain timeframes.

Develop strong and positive relationships with management and with school catering teams so the Quality Assurance Team are seen as a function to consult with and ask for assistance and guidance when issues arise.

The Quality Assurance Team must deliver a value adding service that assist the business to achieve its business objectives. As such, the approach to management is supportive and consultative but always with an awareness of maintaining independence.

Person Specification

Ability to work independently, a self-starter, creative thinker with high professional standards and integrity

Good analytical skills, with a strong risk awareness and thorough understanding of processes and controls

Commercially aware and ambitious

In-depth knowledge of internal controls, compliance, auditing standards and continuous improvement methodologies

Comfortable having difficult conversations

Ability to quickly grasp an understanding of compliance issues and business requirements

Ability to quickly identify problems / situations which require attention.

Strong communication skills and ability to function effectively in teams, one-on-one situations, and audit presentations

Effective writing, presentation and listening skills

Strong organisation and work paper skills

Effective team player

Knowledge of school food legislation

School food operations experience

Experience using online auditing system

About Us

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.

Job Reference: com/2306/517900/52675702/SU #State Schools

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!