Salesforce Developer Technical Lead

Hybrid Bangalore, Hyderabad 10–15 yrs Apply by Aug 14, 2026

Salesforce Developer Technical Lead

Join Techila's team of Salesforce experts. We build senior-led transformations that deliver measurable outcomes for clients worldwide.

Experience

10–15 yrs

Employment Type

Full-time

Openings

1 position

Apply By

Aug 14, 2026

Required Skills

AgentforceCI/CD, DevOps

Job Description

Salesforce Developer Technical Lead – Job Description The Salesforce Developer Technical Lead is responsible for leading the build and configuration of agentic solutions using Salesforce Agentforce, supported by Salesforce platform capabilities. The role provides hands-on technical leadership within the Agentforce delivery squad, ensuring that solution design, build quality, data usage, integrations and deployment activities are delivered to agreed standards. This role works closely with the AI Agent Product Owner, Salesforce architects, administrators, and wider CRM programme teams to refine requirements, shape technical delivery and guide developers through implementation. The Technical Lead will provide direction on build approach, configuration standards, integration patterns and release readiness. The role will also support testing and assurance of functional performance, data behaviour and integrations. This includes helping the team validate that Agentforce solutions operate as expected, use the right data sources and perform reliably across Salesforce environments. Key responsibilities • Lead the technical delivery of agentic solutions using Salesforce Agentforce. • Build and configure Agentforce, Salesforce and Data Cloud changes. • Provide technical guidance to mid-level and junior Salesforce developers. • Contribute to refinement of requirements, user stories and technical solution options. • Work with architects and product owners to translate business intent into technical delivery. • Support configuration and development across Salesforce Service Cloud, Agentforce and Data Cloud. • Review developer outputs to ensure quality, maintainability and alignment with standards. • Support testing of functional performance, data behaviour and integrations. • Troubleshoot technical issues across Salesforce configuration, automation, data and integrations. • Support deployment planning, release readiness and post-deployment validation. • Collaborate with the Agentforce delivery squad and wider CRM programme teams. • Help ensure Salesforce changes meet agreed governance, security and operational standards. Essential skills • Strong Salesforce development and configuration experience across complex CRM environments. • Hands-on experience with Apex, Lightning Web Components, Salesforce Flow and platform configuration. • Experience leading technical delivery within a Salesforce project or delivery squad. • Good understanding of Salesforce Service Cloud and customer service processes. 1 © 2026 CGI Inc. Internal • Experience designing, building or supporting integrations with Salesforce. • Strong understanding of Salesforce data models, security controls and environment management & strategy. • Ability to refine requirements and shape clear technical solutions. • Experience supporting testing, defect resolution and deployment activities. • Strong troubleshooting skills across configuration, code, data and integrations. • Ability to coach developers and provide clear technical direction. • Experience with Salesforce Agentforce or Einstein AI capabilities including prompt templates • Experience delivering AI agents, chatbots, virtual assistants or agentic solutions. • Familiarity with CI/CD, DevOps tooling and Salesforce release governance. • Experience with Salesforce Data Cloud. Desired skills • Experience in the aviation industry, particularly passenger services, airline operations, airport operations or customer service. • Contact centre experience, ideally within a high-volume service or regulated environment. • Understanding of AI governance, guardrails and responsible AI considerations. • Salesforce Platform Developer, App Builder or relevant architect certifications. • Experience working in regulated or governance-led environments. • Ability to support senior-level technical discussions on AI-enabled CRM delivery. 2

At a Glance

Work ModeHybrid

EmploymentFull-time

Experience10–15 yrs

Openings1

LocationBangalore, Hyderabad

DeadlineAug 14, 2026

[ Hiring process ]

What to expect

Four stages, typically completed within 2–3 weeks. We respect your time - every stage has a clear purpose and timely feedback.

STEP 0130 min

Screening Call

Introductory conversation with our talent team to understand your background and motivations.

STEP 0260–90 min

Technical Round

Live problem-solving with a senior architect on Salesforce design, integrations, or domain depth.

STEP 0345 min

Culture Fit

Conversation with practice leadership covering working style, ownership, and how you collaborate.

STEP 04Within 5 days

Offer

Formal offer with full compensation breakdown, start date, and onboarding plan.