IT System Production Engineer

Date Posted:

Country:

Singapore

Location:

SG-01-SINGAPORE-083 ~ 83 Clemenceau Ave ~ UE SQAURE

Position Role Type:

Hybrid

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

This role is the System Production Engineer – it is a global support team role with tier 3 level support responsibilities for the Systems Production team within Collins Aerospace. The role consists of solution design, build and support operations based on ITIL practices and ISO processes for the customers.

A successful candidate will possess strong analytical and troubleshooting skills, hands-on experience with various systems and technologies, and a passion for ensuring the optimal performance and resilience of network and server systems.

Responsibilities:

Ownership in building and configuring server systems from the ground up

Pre-installation software and hardware staging and configuration

Supporting the implementation of the technical project build, QA and roll out.

Engage in beta testing for new or modified code, providing valuable feedback for improvement

Offer high-level factory support to our global deployment teams, first-level site administrators, and second-level factory support personnel

Develop technical documentation such as bulletins, whitepapers, diagrams, installation guides, etc

Engage in ISO processes, technical writing, and adopt troubleshooting methodologies

Implement, manage, and troubleshoot backup, antivirus, data replication, and server operating systems

Ensure adherence to security best practices and effective patch management

Support learning, information distribution and providing professional guidance to Global Support teams

Scheduled and rotational third level out of hours support of production customer systems

Requirements:

Possesses a broad working knowledge of Airport IT systems

Solid knowledge of the TCP/IP protocol suite.

Capable of conducting independent research.

Experience with imaging software.

Proficient in scripting tools including Win32, SQL, PowerShell, and Ansible.

Exhibits strong knowledge with server operating systems, particularly Windows (2012 to 2025) and Red Hat Enterprise Linux.

Strong understanding of databases such as Oracle, SQL Server, SQL Express, Elasticsearch, Mongo, and Redis.

Hands-on experience with security software such as CrowdStrike, backup technologies, and data replication solutions.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.