IT Sales Manager (US)

Job Title

IT Sales Lead (SaaS)

Location

Remote (Focus on US market)

Experience Required

6-9 years

Job Summery

We are looking for a proactive, customer-focused, and result-oriented Sales Lead to join our SaaS-based IT company. This role will be responsible for driving revenue growth through new business opportunities, renewals, upselling, and cross-selling while also managing strong customer relationships throughout the sales cycle. The ideal candidate should be able to engage prospects confidently, build long-term client relationships, understand customer needs, and convert opportunities into business growth through effective sales strategy and commercial discussions.

Key Responsibilities

Lead end-to-end sales activities including prospecting, lead follow-up, product demos, proposal discussions, negotiation, and deal closure.

Build and maintain strong relationships with customers and prospects across the sales cycle.

Manage inbound and outbound sales pipelines and ensure timely follow-up on all qualified opportunities.

Identify business opportunities for upselling, cross-selling, renewals, and account expansion within existing customers.

Conduct discovery calls to understand customer needs, pain points, and business objectives.

Present product value clearly and position solutions based on customer requirements.

Handle commercial discussions related to pricing, proposals, renewals, and contract negotiations in coordination with leadership.

Work closely with internal teams including product, marketing, support, and technical teams to support the sales process and customer experience.

Maintain accurate CRM records, pipeline updates, opportunity status, and forecasting visibility.

Track key sales metrics such as lead conversion, renewal rate, pipeline health, expansion opportunities, and revenue contribution.

Collaborate on account strategies to improve retention, customer satisfaction, and long-term value.

Act as a customer advocate by sharing market feedback, customer needs, and product improvement insights with internal stakeholders.

Mentor or guide junior sales team members when needed and support team performance.

Required Qualifications

Bachelor’s degree in Business, Marketing, IT, Management, or a related field.

6 to 9 years of experience in SaaS sales, business development, account management, or customer success with strong sales exposure.

Proven ability to manage the full sales cycle from lead generation to closure.

Strong understanding of SaaS products, customer lifecycle, and revenue growth strategies.

Experience in handling renewals, upselling, cross-selling, and commercial negotiations.

Excellent communication, presentation, negotiation, and interpersonal skills.

Ability to understand customer needs and convert them into business opportunities.

Experience using CRM tools for pipeline and account management.

Strong ownership, follow-up, and stakeholder management skills.

Ability to work independently in a fast-paced, target-driven environment.

Preferred Skills

Master’s degree in Business, Marketing, IT, Management, or a related field.

Experience in selling SaaS or IT services to the US market.

Ability to conduct product demos and sales presentations independently.

Exposure to account-based selling, consultative selling, and revenue expansion strategies.

Familiarity with sales forecasting, pipeline management, and conversion tracking.

Team handling or mentoring experience is an added advantage.

Desired Attributes

Strong sales mindset with a customer-first approach.

Self-driven, target-oriented, and accountable.

Comfortable managing both relationship-building and commercial objectives.

Proactive, organized, and solution-focused.

Able to work effectively in a dynamic SaaS environment.

Strong sense of ownership and ability to influence outcomes.

Interested candidates can send resume at careers@webstrail.com or connect with us on LinkedIn at https://www.linkedin.com/in/harsha-19792ab4/

Pay: ₹40,000.00 - ₹50,000.00 per month

Work Location: Remote