Senior Consultant- Process & Change Manager- FSI
Skills
About the role
Level: Senior Consultant
Location: Singapore
Process & Change Manager – Digital Transformation / Technology
Overview
We are seeking an experienced Process & Change Manager with a strong background in digital
transformation, data governance, and enterprise technology delivery. The ideal candidate will
drive large-scale process optimization initiatives, enhance SDLC governance, and lead crossfunctional change programs across multiple business and technology domains.
Key Responsibilities
1. Process Transformation & Governance
Lead enterprise-wide process transformation initiatives across the Software
Development Lifecycle (SDLC) covering Agile and Waterfall models.
Identify process inefficiencies, control gaps, and automation opportunities through endto-end process analysis.
Standardize governance frameworks, controls, and delivery practices to improve
auditability and execution consistency.
Ensure effective back-testing and validation of controls for sustainability.
2. Digital Delivery & Automation
Design and implement workflow automation solutions using tools like JIRA, Excel/VBA,
and automation platforms.
Drive efficiency improvements by reducing manual effort and cycle time across
operations.
Support data-driven reporting and governance dashboards using BI tools.
3. Change Management & Stakeholder Engagement
Partner with senior stakeholders (engineering leads, product owners, test managers) to
drive adoption of new processes.
Lead change enablement initiatives, including training, communication, and
documentation.
Facilitate cross-functional alignment across large-scale technology programs.
4. Program Delivery & Agile Execution
Serve as Scrum Master/Product Manager in digital and data transformation programs.
Manage SIT/UAT governance, release planning, and delivery tracking
Requirements
Ensure program delivery aligns with business objectives and regulatory requirements.
5. Data Governance & Migration
Define and implement data governance frameworks, including master data management
and metadata controls.
Oversee data migration initiatives across multi-country or multi-entity systems.
Support compliance, risk management, and data quality initiatives.
Required Skills & Qualifications
Experience
8–10+ years of experience in technology delivery, consulting, or digital transformation
Proven experience in banking, financial services, or consulting environments
Hands-on experience in SDLC processes, Agile methodologies, and program delivery
Core Competencies
Process improvement & enterprise transformation
Agile (Scrum/Kanban) and program delivery
Stakeholder & change management
Data governance and migration
Risk, compliance, and control frameworks
Technical Skills
Data tools: SQL, Oracle, Postgres
Analytics: Power BI, Tableau, Alteryx
Delivery tools: JIRA, Confluence, ServiceNow
Automation: VBA, APIs, workflow tools
Knowledge of cloud/data platforms and reporting tools
We offer great opportunities within a dynamically growing consultancy. At Infosys Consulting you
will discover a truly global culture, highly dedicated and motivated colleagues, a co-operative
work environment and enriching training opportunities
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