Associate Partner- Digital Transformation & Supply Chain - CRL

Level: Associate Partner

Location: Singapore

Role Summary

We are seeking a seasoned Digital Transformation & Supply Chain Leader with 15+ years of

experience to drive enterprise-wide product strategy, digital innovation, and omni-channel

supply chain transformation. This role will own the end-to-end lifecycle of product, solutions,

and delivery while partnering with executive stakeholders to deliver measurable business

outcomes including revenue growth, cost optimization, and enhanced customer experience.

Key Responsibilities

1. Product Strategy & Innovation

Define and execute product vision and roadmap aligned with business goals and

market opportunities

Drive innovation across supply chain SaaS platforms (OMS, WMS, TMS, Inventory

Optimization, POS)

Launch new digital products and capabilities to improve revenue, customer

engagement, and time-to-market

Establish industry blueprints and frameworks to standardize product offerings

2. Digital Transformation Leadership

Lead large-scale end-to-end digital transformation programs across omni-channel

ecosystems

Design and implement order-to-cash, store fulfillment, and customer engagement

transformations

Develop and execute supply chain transformation roadmaps for global clients

Optimize inventory, fulfillment cost, and operational efficiency using digital solutions

3. Solutions Engineering & Systems Integration

Oversee solution architecture for enterprise implementations across supply chain

platforms

Lead cross-functional teams for system design, integration, and deployment

Drive automation of solutioning processes (RFPs, pre-sales, implementation)

Ensure seamless integration across ERP, e-commerce, payments, and supply chain

systems

4. Business Development & Pre-Sales

Partner with sales teams to define transformation vision and convert opportunities into

large-scale programs

Engage C-level stakeholders to shape strategic initiatives and secure buy-in

Build and grow pipelines within existing and new client accounts

Lead proposal development, solution presentations, and technical advisory

5. Delivery & Program Management

Requirements

Manage complex, multi-million-dollar programs from concept through execution

Ensure delivery excellence across timelines, budget, and quality

Lead global, cross-functional teams including consultants, vendors, and product teams

Implement Agile methodologies and governance frameworks

6. Customer Experience & Business Outcomes

Enhance customer journeys through digital and omni-channel capabilities

Improve KPIs such as:

o Customer satisfaction and engagement

o Order fulfillment speed and accuracy

o Inventory turnover and cost efficiency

Enable real-time visibility and decision support through analytics and reporting

7. Leadership & Talent Development

Build and mentor high-performing teams across product, consulting, and delivery

functions

Foster a culture of innovation, collaboration, and continuous improvement

Develop capability models, accelerators, and training programs

Guide teams on technical, functional, and strategic priorities

Required Qualifications

15–20+ years of experience in digital supply chain, product management, or consulting

Proven leadership in large-scale transformation programs ($5M+)

Strong domain expertise in:

1. Order Management Systems (OMS)

2. Warehouse Management Systems (WMS)

3. Inventory Optimization & Fulfillment

4. Omni-channel retail and eCommerce

Experience across industries such as retail, eCommerce, technology, or logistics

Demonstrated success in pre-sales, business development, and stakeholder

management

Preferred Qualifications

MBA or advanced degree in Business, Engineering, or Technology

Experience with global consulting firms or SaaS product organizations

Exposure to tools such as SAP, Manhattan Associates, o9, or similar platforms

Experience leading global teams across multiple geographies

Key Competencies

Strategic thinking and business acumen

Strong leadership and stakeholder management (C-level engagement)

Expertise in supply chain transformation and digital ecosystems

Problem-solving and solution design

Communication and executive presentation skills

We offer great opportunities within a dynamically growing consultancy. At Infosys Consulting you

will discover a truly global culture, highly dedicated and motivated colleagues, a co-operative

work environment and enriching training opportunities