Maintenance/Facilities Manager

Our Maintenance/Facilities Manager will engage a small team to efficiently maintain up-scale hotel operations such that safety, security, sustainability, and compliance are ensured at the highest levels.

What will you be doing?

As Maintenance/facilities Manager, you are responsible for the effective management of all engineering and maintenance operations within the hotel. You are also responsible for the development of the team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, our Maintenance/Facilities Manager will perform the following tasks to the highest standards:

Lead your team in the day-to-day engineering and maintenance operations of the hotel, including service standards, equipment schedules, and work schedules

Communicate with other hotel departments to coordinate and prioritise maintenance activities for Guest rooms and hotel public areas

Develop and maintain systems and procedures to ensure the health and safety of Guests and Team Members, as well as the proper conditions for plants, machinery, and property

Communicate with Government agencies to ensure full compliance with statutory regulations

Prepare Capital, Repairs and Maintenance budgets

Diagnose, maintain, and repair mechanical equipment within the hotel

Ensure good relationships are built with internal and external customers

Oversee the maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise

Develop, implement, and direct emergency programs

Continue to develop, implement and manage sustainability programs for the property

Define the costs and scope of projects

Oversee contractors to ensure quality work is performed cost effectively

Perform special projects and other responsibilities as assigned

Monitor Key Performance Indicators for the Department and take corrective action when needed

Manage all Team Member related activities, including recruitment, performance management, training, career planning, disciplinary matters, and engagement

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

What are we looking for?

A Team Member serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Advanced knowledge of building management/maintenance

A degree in Engineering or similar, or qualified trade background

Strong leadership skills and previous experience of managing a team

Experience working in up-scale Hotels

Proven project management skills

Experienced working with CapEx and OpEx budget structures

Always committed to delivering a high level of customer service

Flexibility to respond to a range of different work situations

Advanced level of computer skills and relevant computer programs

Strong WHS and Fire Life Safety compliance knowledge

Experience in delivering sustainability projects is advantageous