Account Manager, Client Services - Texas

Sidecar Health is redefining health insurance. Our mission is to make excellent healthcare affordable and accessible for everyone. We know that to accomplish this lofty mission, we need driven people who will make things happen.

The passionate people who make up Sidecar Health's team come from all over, with backgrounds as tech leaders, policy makers, healthcare professionals, and beyond. And they all have one thing in common - the desire to fix a broken system and make it more personalized, affordable, and transparent.

If you want to use your talents to transform healthcare in the United States, come join us!

About the Role

As an Account Manager, you'll act as the primary liaison for existing groups, ensuring their satisfaction and retention through proactive relationship management. You'll attend client meetings across Texas, providing education and enrollment support, while also identifying potential roadblocks and collaborating with internal teams for successful resolution.

What You'll Do

Serve as the primary liaison for existing groups, maintaining positive relationships, and driving group satisfaction and retention

Attend virtual and in-person client meetings across Texas to build relationships with groups, conduct education meetings, and provide enrollment support

Lead renewal discussions, including negotiating terms and pricing to drive retention while balancing business objectives and client needs

Proactively identify potential obstacles to group success and collaborate with internal teams to develop strategic solutions

Collaborate closely with internal teams to ensure seamless implementation and optimize the group experience

Oversee resolution of escalated issues by responding swiftly and managing client inquiries, concerns, and requests

Be a part of a cutting-edge, fast-growing team

What You'll Bring

3+ years of experience in account management in health insurance or employee benefits

Strong track record of successful account management and retention

Ability to travel up to 40% across Texas

Bachelor's Degree

Excellent communication, organization, and relationship-building skills

A strong sense of ownership, a bias for action, and superior problem-solving skills

Ability, and excitement to work in a fast-paced dynamic startup environment

Current Texas State Health and Life insurance license in good standing (preferred)

What You'll Get

Competitive salary, bonus opportunity, and equity package

Comprehensive Medical, Dental, and Vision benefits

A 401k retirement plan

Paid vacation and company holidays

Opportunity to make an impact at a rapidly growing mission-driven company transforming healthcare in the U.S.

In taking a market-based approach to compensation, base pay may vary depending on location. Additionally, base pay may vary considerably depending on job-related skills and experience. The current expected salary range for this position is: $85,000 - $95,000.