Occupational Health & Safety Senior Specialist

Job Description

Amp Up Your Career with Real Purpose. Real Opportunity. Real Impact.

At Amplifon, we're more than a company. As the Global Leader in hearing care, we combine cutting-edge solutions with a personal touch to create unforgettable experiences for our customers.

With a shared vision to empower people and push boundaries, we thrive in a culture built on care, collaboration, and impact. Here, your work fuels innovation, growth, and a purpose that resonates far beyond the ordinary.

Join us and shape a future where sound connects, inspires, and transforms lives.

Life at Amplifon

Working at Amplifon gives you the chance to make your voice heard, build strong working relationships, and create your own tailor-made career.

Here, you'll find all the support, tools, and opportunities you need to grow, whether it's through our top-class development programs or by taking on projects in other parts of the world. And your colleagues will be there to motivate and inspire you every step of the way.

Position Purpose

The Senior OH&S Specialist is a newly internalised role responsible for leading workplace health and safety compliance, risk management, and safety culture initiatives across all Amplifon AUS locations. Reporting to the Head of HRBPs AUS, this role is a key partner to operations and store leadership, translating WHS legislative requirements into practical, site-level outcomes. The position works closely with our HRBP team and the external Injury Management provider to ensure a seamless experience for injured employees and effective early intervention

Key Responsibilities:

WHS Compliance & Regulatory Management

Maintain and continuously improve the Amplifon Safety Management System (SMS), ensuring alignment with applicable state/territory legislation and regulations

Act as the primary point of contact for regulatory bodies (SafeWork NSW, WorkSafe VIC, SafeWork SA, etc.) and manage all notifiable incident obligations

Monitor legislative changes across all states and territories and update internal policies and procedures accordingly

Prepare and maintain all mandatory WHS documentation including registers, policies, and safe work method statements (SWMS)

Risk Management & Hazard Control

Conduct, facilitate, and review workplace risk assessments and job safety analyses across store and support office environments

Maintain the hazard and incident register and ensure timely corrective and preventive actions are completed and tracked

Conduct regular safety audits and inspections across store locations, prioritising high-risk sites and supporting area managers in implementing recommendations

Identify systemic safety risks and develop mitigation strategies with operational leaders

Own the business risk and continuity plan, working with the Organisation Directors

Incident Management & Investigation

Manage the internal incident reporting system, ensuring all incidents and near-misses are reported, investigated, and closed out within required timeframes

Conduct thorough root cause analyses for workplace incidents, producing reports with clear corrective actions

Liaise with the external Injury Management provider upon incident occurrence to ensure timely claim lodgment and early intervention activation

Training, Induction & Safety Culture

Develop, deliver, and maintain WHS induction programs for all new starters across corporate and retail environments, in collaboration with training teams

Utilise our LMS to support with online delivery of training to our large network of 400+ stores across Australia, in collaboration with training teams

Coordinate and deliver role-specific safety training including emergency procedures, hazard identification, and ergonomics. Ensure all employees are safe and complaint to Legislation.

Drive a positive safety culture through toolbox talks, safety communications, team briefings, and safety awareness campaigns

Experience & Qualifications WHS Governance & Reporting

Facilitate and support Health & Safety Committees or Worker Representative structures in accordance with legislative requirements

Provide weekly, monthly and quarterly WHS reporting to the HR Director and executive leadership, including KPIs on incident rates, near-misses, audit outcomes, Injury case management and corrective action completion

Support Executive level reporting on WHS matters as required

Manage the WHS budget and external vendor relationships related to safety equipment, testing, and specialist services

Ensure all policies and procedures are up to date and compliant to regulatory bodies

Injury Management Coordination

Manage the external Injury Management provider providing direction and relaying important information to Amplifon leadership

Support line managers in understanding their obligations regarding suitable duties and return to work plans

Monitor return to work progress and escalate cases at risk of delayed recovery or non-compliance

Use claims data and trends from the IM provider to inform OHS prevention strategies

Support the Company's premium review, Implementing strategies to positively impact our Workcover premiums

Qualifications & Experience:

Essentials

Certificate IV or Diploma in Work Health and Safety (or equivalent qualification)

Minimum 3-5 years' experience in an OHS generalist or advisor role, ideally in a multi-site retail, services, or healthcare environment

Experience working autonomously with minimal oversight

Demonstrated knowledge of the Work Health and Safety Act 2011 and relevant state-based legislation

Experience conducting incident investigations, risk assessments, and safety audits

Strong communication skills with the ability to influence and engage people at all levels, including frontline staff and senior leaders

Desirables

Bachelor's degree in Health & Safety, Science, or a related discipline

Membership with the Australian Institute of Health & Safety (AIHS)

Experience in a retail, hearing health, or medical devices environment

Familiarity with workers' compensation systems and injury management interfaces

Experience implementing or managing a digital safety management system

Putting People First

One of the ways we amplify careers is by helping our people achieve their full potential. We do so by providing constant constructive feedback and training opportunities that empower our people to excel.

In addition, if you're ready to put in the hard work, we'll make sure your dedication and achievements are recognised.

Ready to take the next step in your career? Amplify your purpose with Amplifon!

As an employer that embraces Equal Opportunity and promotes inclusion and diversity, we encourage people of all ages and backgrounds to apply.