Forward Deployed Engineer III, Gen AI, Retail

At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google’s technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sydney NSW, Australia; Melbourne VIC, Australia.

Minimum qualifications:

Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.

5 years of experience with software development using Python or similar coding languages.

Experience in developing Agentic AI solution in the Retail industry (e.g., Groceries, FMCG, or other Retail services).

Experience taking production-grade AI-driven solutions from conception to launch and architecting AI systems on cloud platforms (e.g., GCP).

Experience building pipelines for structured and unstructured data using both vector databases and RAG-like architectures to power enterprise AI solutions.

Preferred qualifications:

Master’s degree or PhD in AI, Computer Science, or a related technical field.

Experience managing technical discovery sessions.

Experience implementing multi-agent systems using frameworks (e.g., LangGraph, CrewAI, ADK) and complex patterns (e.g., ReAct, self-reflection, hierarchical delegation).

Knowledge of "LLM-native" metrics (e.g., tokens/sec, cost-per-request) and techniques for optimizing state management and granular tracing.

About the job

As a Generative Artificial Intelligence (GenAI) Forward Deployed Engineer (FDE) at Google Cloud, you are an embedded builder who bridges the gap between frontier AI products and production-grade reality within customers. Unlike traditional advisory roles, you will function as an "innovator-builder," moving beyond high-level architecture to code, debug, and jointly ship bespoke agentic solutions directly within the customer’s environment.

This role is designed for high-agency engineers with a founder’s mindset. You will address blockers to production including solving the integration complexities, data readiness issues, and state-management issues that prevent AI from reaching enterprise-grade maturity. By embedding with accounts, you will serve a dual purpose: providing "white glove" deployment of AI systems and acting as a critical feedback loop, transforming real-world field insights into Google Cloud’s future product roadmap.

It's an exciting time to join Google Cloud’s Go-To-Market team, leading the AI revolution for businesses worldwide. You’ll excel by leveraging Google's brand credibility - a legacy built on inventing foundational technologies and proven at scale. We’ll provide you with the world's most advanced AI portfolio, including frontier Gemini models, and the complete Vertex AI platform, helping you to solve business problems. We’re a collaborative culture providing direct access to DeepMind's engineering and research minds, empowering you to solve customer challenges. Join us to be the catalyst for our mission, drive customer success, and define the new cloud era - the market is yours.

Responsibilities

Serve as a developer for AI applications, transitioning from rapid prototypes to production-grade agentic workflows (e.g., multi-agent systems, Model Context Protocol [MCP] servers) that drive measurable Return on Investment (ROI).

Architect and code the "connective tissue" between Google’s AI products and customer's live infrastructure, including Application Programming Interfaces (APIs), legacy data silos, and security perimeters as part of an expert team.

Build evaluation pipelines and observability frameworks to ensure agentic systems meet requirements for accuracy, safety, and latency.

Identify repeatable field patterns and friction points in Google’s AI stack, converting them into reusable modules or formal product feature requests for the Engineering teams.

Co-build with customer engineering teams to instill Google-grade development best practices, ensuring long-term project success and high end-user adoption.