Business System Analyst

Develop and execute a comprehensive strategy for managing short-term client requests, long-term projects, and high priority production issues.

Breaking down initiatives into work streams, coordinating with stakeholders, and ensuring clear communication of project statuses and risks.

Apply technical background to engage with cross-functional team members’ current and emerging needs, ensuring scope, responsibilities, and ownership are well-established, risks are proactively identified and mitigated and that projects are executed and landed successfully.

Support numerous applications utilized by customers in all business areas, including but not limited to NetSuite ERP, Celigo Integration, Seller Central, and Business Intelligence System.

Work with business users and third-party developers to design, develop, test and enhance application solutions and procedures.

Troubleshooting, debugging, triaging, and prioritizing technical issues that arise.

Support management of vendor and consultant relationships to optimize and drive efficiency in our systems.

Bachelor's Degree in a related field such as - Information Systems, Information Technology, MIS, Engineering, or Business Analytics is required.

4+ years of Business/System Analyst or Technical Project management experience; previous experience in the CPG/FMCG industry is a plus.

Experience working in an ERP system is required; previous experience in NetSuite is a plus.

Demonstrate a profound understanding of IT infrastructure, software integrations, cloud technologies, and cybersecurity principles.

Excellent attention to detail, organizational skills, and experience establishing guidelines in these areas for others.

Professional Project Management Certification from accredited intuition a plus.

Experience interfacing with relational database systems; working SQL syntax knowledge or experience, a plus.