Onboarding & Recertification Associate

What to Expect

As the Associate Onboarding & Recertification for the Tesla Approved Collision Center (TACC) network, you will be responsible for successfully onboarding new applicants and validating existing body shops. You have a key role in ensuring consistent job flows, communication, and customer satisfaction as you confirm TACC locations meet our company standards. You will be eligible to work out of one of either Austin, TX or Fremont, CA.

What You'll Do

Responsible for onboarding of new Tesla Approved Collision Centers, including interviews, tooling identification, legal paperwork, account set up, and training

Complete annual recertifications ensuring TACC continue to meet all program expectations post onboarding

Evaluate and determine areas in need of additional TACC using available data

Manage and maintain application portal

Work with dedicated Regional Network Managers to execute growth and performance plans

Meticulous file storage and documentation of all work

What You'll Bring

3+ years of collision, auto insurance, or other automotive industry experience

Minimum of 6 months administrative experience

Attention to detail and multi-tasking expertise

General understanding of Body Shop tooling and operations

Ability to thrive in a fast-paced environment

Strong written and verbal communication skills

Proficiency in Microsoft Outlook and Excel

Compensation and Benefits

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Medical plans > plan options with $0 payroll deduction

Family-building, fertility, adoption and surrogacy benefits

Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution

Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits

Company paid Basic Life, AD&D

Short-term and long-term disability insurance (90 day waiting period)

Employee Assistance Program

Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays

Back-up childcare and parenting support resources

Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance

Weight Loss and Tobacco Cessation Programs

Tesla Babies program

Commuter benefits

Employee discounts and perks program

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.