Lead Software Engineer

About Crisis24

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at https://www.crisis24.com/careers

Job Title: Lead Software Engineer

Department: Engineering

Reports to: Director, Engineering

Location: Bangalore, India

JOB SUMMARY

We are looking for a highly skilled, hands-on Senior Engineer to drive technical excellence across the organization while working with engineering teams. You will own end-to-end architecture and delivery for key services, influence technical direction, and partner closely with Product, DevOps, and QA to ship scalable, secure, and reliable solutions.

KEY RESPONSIBILITIES

Own and drive end-to-end solution architecture—from design and implementation through production deployment and ongoing evolution

Translate business requirements into scalable, secure, and high-performance designs (trade-offs, risks, and estimates clearly articulated)

Lead technical discoveries and solve complex engineering problems across services, data, and integrations

Define and enforce architecture standards, design patterns, coding guidelines, and engineering guardrails (reviews, checklists)

Ensure systems meet quality attributes: scalability, resilience, maintainability, performance, and security

Drive adoption of modern engineering practices (cloud-native, DevSecOps, automation, observability) and continuous improvement

Mentor engineers, setting clear technical direction, raising the bar on design/code quality, and enabling career growth

Coordinate with Product, DevOps/SRE, QA, and Security to plan and execute delivery (milestones, dependencies, and risk management)

Participate in design reviews, drive alignment across teams, and communicate trade-offs and decisions to stakeholders

Remain hands-on: contribute to design and implementation, unblock the team, and take ownership of critical components.

REQUIRED QUALIFICATIONS

5+ years of professional software development experience

Strong communication skills to align stakeholders, document decisions, and influence technical direction across teams

Strong expertise in .NET Core

Experience in microservices architecture and distributed systems

Strong understanding of RESTful APIs and event-driven architectures

Hands-on experience with Docker, Kubernetes, and Helm

Familiarity with CI/CD pipelines (GitLab preferred) and AWS

PREFERRED QUALIFICATIONS

Experience with message brokers such as RabbitMQ or Kafka

Knowledge of observability tools (logging, monitoring, tracing)

Exposure to domain-driven design (DDD)

Basic understanding of AI concepts and ability to evaluate AI-driven solutions

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.