Sales Appointment Setter
About the role
Confident on the phone and quick to build rapport? If you enjoy targets, pace, and the buzz of turning a lead into a booked meeting, this could be the perfect role for you.
About Safetykleen
Imagine working for a company where your role actually matters for the planet.
We’re Safetykleen - a world leader with 50 years’ experience across 16 countries, empowering global businesses to keep their critical operations safer and cleaner. We deliver parts-cleaning solutions that help customers lower energy consumption and operate more responsibly for the environment.
Your ideas matter in a culture built on Respect and Winning Together.
Your work directly contributes to a cleaner planet.
And while we operate on a global scale, the real power of our business lives in our branches. Our people are the heart of our mission.
About the Role
As an MCC Booking Specialist, you’re the commercial engine behind our sales pipeline, converting leads into high quality appointments for the Sales team. You’ll engage with inbound and targeted outbound prospects, qualify opportunities using structured frameworks, and book high-quality appointments for our Parts Cleaning Experts and Account Managers.
With significant marketing investment generating high-quality digital leads, you’ll work at pace in a high-energy contact centre environment, using persona-based messaging, structured scripts, and CRM intelligence to convert interest into opportunity.
What You’ll Be Doing
Convert High-Quality Leads
Engage inbound website, marketing and live chat enquiries
Apply structured qualification and research to ensure commercial viability
Use persona-based scripts tailored to industry and customer profile
Secure high-quality appointments for our field sales team
Drive Smart Outbound Prospecting
Contact targeted prospects aligned to our Ideal Customer Profile
Deliver the Safetykleen elevator pitch with confidence
Handle objections and influence decision-makers
Qualify, Filter & Protect Sales Productivity
Identify real need (compliance, cost, safety, efficiency)
Ensure strong next steps are secured
Own CRM & Process Discipline
Accurate same-day real-time logging
Pipeline hygiene
AI agent use
No ghost leads
Clear follow-up sequences
What Success Looks Like
Consistently achieving appointment and conversion KPIs
High-quality booked meetings that convert downstream
Strong CRM accuracy and process compliance
Positive feedback from Business Development teams
About You
You’re commercially sharp, structured and motivated by targets.
You may have experience in:
B2B appointment setting
Telesales, or contact centre sales experience
Lead generation
Pipeline development
But more importantly, you are:
✔ Process-driven and organised
✔ Confident handling objections
✔ Resilient in a fast-paced environment
✔ Naturally curious and commercially aware
✔ Coachable and motivated to improve every week
If you enjoy pace, structure and performance, and working in a fun and high energy environment, you’ll thrive here.
Why You’ll Love It
Career Path
We invest in performance.
High performers can progress into:
Senior MCC / Lead Conversion roles
Business Development (PCE) pathway
Sales leadership opportunities
Clear progression is based on performance, not tenure.
Reward:
£28,000 salary + OTE £35,000
Monday–Friday, no weekends
Hybrid: 4 days in Dinnington office + 1 optional WFH
Healthcare from day 1
5% pension + 3x life assurance
25 days holiday + bank holidays
Recognition schemes, prizes, events
Enhanced maternity & paternity
Wellbeing support (EAP, Gymflex, discounts, cycle to work)
Free parking
Real career progression pathways
Environment:
Our UK contact centre is energetic, collaborative and ambitious. We’ve built a high-performance culture with clear targets, recognition, and genuine team spirit.
We celebrate wins. We support development. We work hard and we enjoy doing it.
#INDHP
Questions about this role
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