Store Operations Manager

Store Operations Manager

Telford Johnstone’s Decorating Centre

Full Time | Permanent

Position Summary

We now have an exciting, permanent vacancy for a Store Operations Manager within our Architectural Coatings division. We’re looking for a customer-focused individual to become a key member of our friendly and supportive team. Previous experience in a customer facing environment and a good understanding of IT systems is desirable, but not essential, as we will support you all along the way with in-store training.

Why you’ll love working here…

Competitive starting salary of with yearly reviews

Excellent uncapped commercial bonus scheme, paid quarterly

33 days of annual leave, including bank holidays

Guaranteed 39 hours pay per week with overtime or lieu time available

Great work/life balance: Our stores are closed Saturday afternoons and Sundays, with no late evenings after 5pm!

Generous company pension contributions

Excellent career progression: We develop our people with online opportunities and the PPG Training Academy

Fantastic company-funded private healthcare plan, with options to extend coverage to family members

Generous staff discount on paint and decorating tools at Johnstone’s Decorating Centre

Colleague recognition program that recognizes and rewards our colleagues

Inclusive and engaging workplace – We foster a culture of inclusion for all (Our engagement scores show it!)

Colleague assistance programme for 24/7 wellbeing support and cycle to work scheme

A day in the life of…

As a Store Manager, your responsibilities will include:

Oversee the day to day running of the store, ensuring customers and staff have everything they need

Serve customers on the trade counter and in store, in a friendly and professional manner.

Undertake all required training to help you to confidently select the correct product for our customers’ needs and to promote our brand.

Ensure your store always looks well-presented and clean.

Follow stock management procedures by taking in deliveries and keeping the shelves full.

Key Skills…

Previous management or supervisor experience desirable

Previous experience in a customer facing environment

Good communications skills with a positive customer focusses attitude

Good understanding of IT systems

Flexibility towards working hours and duties

Driving license is needed for this role

#WeAreHiringPPGUK

About us:

PPG: WE PROTECT AND BEAUTIFY THE WORLD™

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X.

The PPG Way 2030

We are customer champions

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow.

We act with purpose and speed

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.

We are excellent operators

Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.

We compete to win

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths.

We are PPG proud

Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources.

If you need an adjustment due to a disability, please email recruiting@ppg.com.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.