Analyst, Business Product

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

The Analyst II, Business Product is responsible for driving end-to-end business and product analysis to solve complex challenges across healthcare revenue cycle operations. This role partners closely with stakeholders to translate business needs into scalable solutions, ensuring measurable impact on product performance, financial outcomes, and customer experience.

The ideal candidate brings healthcare domain expertise, analytical rigor, and project execution capability, with the ability to influence decisions, lead initiatives, and deliver results in a fast-paced, matrixed environment.

Key Responsibilities

Conduct user interviews, define use cases, and document user journeys and pain points.

Gather, validate, and translate business and system requirements into actionable deliverables.

Define problems, evaluate solutions, and provide recommendations.

Analyze revenue cycle workflows to improve claim acceptance and reimbursement timelines.

Support data-driven decision making through trend and performance analysis.

Communicate insights, risks, and recommendations to stakeholders at all levels.

Identify and implement process improvements to drive efficiency and scalability.

What Success Looks Like

Delivers product enhancements that improve business outcomes

Drives measurable improvements in revenue cycle performance

Builds strong stakeholder trust

Identifies and implements meaningful process improvements

Demonstrates ownership and accountability

Core Competencies

Advanced analytical thinking and problem-solving

Healthcare revenue cycle knowledge

Strong communication and stakeholder management

Attention to detail and strong documentation discipline

Ability to manage multiple priorities

Compliance awareness (HIPAA, PHI)

Cross-functional collaboration

Qualifications

Required:

Bachelor's degree or equivalent experience

2–5+ years in business or product analysis

Experience gathering and documenting requirements

Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI.

This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require.

Preferred:

Healthcare revenue cycle experience

Project leadership experience

Experience with Jira, Confluence, Visio, or similar tools

Customer-facing or client solution experience

This position pays between $78,875 - $94,650,000 based on experience

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Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

Innovation

Work-Life Flexibility

Leadership

Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.

Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.

Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.

Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

Employment Disclaimers – Ensemble