Service Routing Analyst, EMEA Logistics

What to Expect

We are looking for a driven analyst to own our Service Routing guide and, over time, to engineer it into something smarter. You will be part of the Logistics Claims, Quality & Compliance team; this team is responsible for everything non-operational in the quality and compliance of our EMEA supply chain. The routing guide defines how goods move between locations – the stops, who transports them, and the transit and operational lead times at defined service levels. We don't stand still: as a team we continuously reinvent how we work, questioning every requirement and rebuilding our processes to be faster and more automated. Your mission is to keep the guide accurate and trusted while driving it toward a self-sustaining, data-driven model that scales with the network rather than with manual effort.

What You'll Do

Own the end-to-end Service Routing guide: keep routings, carriers, service levels and transit/operational lead times accurate, versioned and trusted across the network.

Serve as the point of contact for consultation, education and coordination on routing and the master data that underpins it.

Apply first principles to the routing guide – question every requirement, delete what isn't needed, simplify, then automate – and launch projects that make it increasingly self-maintaining.

Map data gaps across distribution operations that force manual routing work, and run projects to close them at the source.

Build the tooling and data pipelines to systematize routing and lead-time data so it stays current and reliable as the network grows.

Design and run audits to verify routing and lead-time data against reality; work with internal teams to resolve errors and prevent recurrence.

Partner with operations, transport and carrier-management teams to validate routings and surface where our view of the network is incomplete.

Communicate progress, inputs and value across three registers – technical for subject-matter peers, intermediate for process owners, and big-picture impact for senior management – so the work and its value are always legible.

What You'll Bring

BA/MS degree in supply chain, business, engineering or any other relevant field.

A minimum of 4 years' experience in logistics, supply chain, or another relevant field, ideally with routing, network or master-data work.

Ability to investigate large amounts of data and keep oversight.

A first-principles mindset – you question requirements and look to simplify and automate rather than maintain complexity.

Excellent communication skills; you will represent the Tesla team with all external partners and translate complex work for technical and senior audiences alike.

Open-minded self-starter with a positive attitude and determination.

Excellent organizational, administrative and problem-solving skills, with a strong eye for detail and the ability to provide strategic solutions.

Excellent Excel skills; experience with BI tools is preferred.

Software engineering / automation experience is a pre – this role builds its way out of manual work.

Ability to work in cross-functional teams and in a fast-paced, ambiguous environment.

Project management certifications or experience are a strong plus.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.