Product Manager, Senior - JustGiving

About the role:

We’re looking for a strategic, impact-driven Senior Product Manager to lead product development across the JustGiving platform. You’ll drive bold thinking, cross-functional collaboration, and measurable outcomes, helping reshape how millions of fundraisers and thousands of non-profits engage.

You’ll own strategy, delivery and continuous improvement across the fundraiser, donor and charity experience for one of the UK’s most widely used peer-to-peer fundraising platforms.

What you'll do:

Define and advance product vision across the JustGiving fundraising platform, spanning fundraiser, donor, and charity experiences, aligning to long-term strategic priorities and commercial goals

Lead end-to-end product delivery from discovery and validation through to launch and iteration, working closely with engineering, design, and data teams in an agile environment

Drive measurable impact by defining and tracking key metrics

Own and prioritize a multi-team backlog across concurrent workstreams including platform optimization, new feature development, API program delivery, and regulatory obligations

Partner cross-functionally with engineering, design, data, go-to-market, and customer success teams to align strategy and deliver high-quality, customer-centered solutions

Identify and act on opportunities for innovation by staying informed on industry trends and emerging technologies including AI-powered tools

Shape the future of the JustGiving platform by challenging assumptions, contributing to long-term roadmap thinking, and representing the product in senior stakeholder forums

What you'll bring:

5+ years of product management experience, with a strong track record of delivering software products from concept through launch and iteration

Experience owning a complex, multi-sided platform product with the ability to balance competing user needs

Strong knowledge of product lifecycle management, experimentation frameworks, and data-informed decision-making, with comfort using analytics tooling such as Heap or Power BI

Proven ability to define and manage multiple concurrent initiatives, prioritize effectively under pressure, and maintain delivery momentum across cross-functional teams

Experience working with or alongside platform/API programs, including partner migration, third-party integrations, and developer-facing product considerations

Excellent communication and stakeholder management skills, with the ability to align engineering, design, commercial, and leadership teams around a shared product vision

Confident and active use of AI tools as part of everyday product practice, from writing and refining documentation, specs, and communications, through to prototyping concepts and exploring solutions using AI-assisted tooling

Able to deliver products that meet required standards of quality, security, and operability, and to work flexible hours as required by business priorities.

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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.