Restaurant General Manager

About The Role

Location: Birmingham

Department: Restaurant Leadership

Salary/Rate: £38K - £42K per annum

Hours: full time

Closing Date: 13 August 2026

Welcome to KFC.

Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.

What will you spend your time doing?

Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.

Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.

Smash the targets. Own your KPIs and push the team to deliver every shift, every day.

Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.

Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you

You lead from the front. You’ve managed teams before and know how to bring the best out of people.

You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.

You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Welcome to KFC.

Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Job Location Details

Birmingham, United Kingdom

Get directions

Discover more

Championing Potential at KFC.

At KFC, we are the originals. Real ones bringing their authentic selves to work every day. No matter who you are, where you're from, or what makes you unique - there's a place for you at the Colonel's table.

Find out more

Buckets of opportunity.

Think we’re just a chicken shop. Think again. At KFC we’re serious about helping you discover your potential. We don’t hire staff. We hire Team Members. Real people, building real careers, in a real community. And it begins right here.

Find out more

Championing Potential at KFC.

At KFC, we are the originals. Real ones bringing their authentic selves to work every day. No matter who you are, where you're from, or what makes you unique - there's a place for you at the Colonel's table.

Find out more

Buckets of opportunity.

Think we’re just a chicken shop. Think again. At KFC we’re serious about helping you discover your potential. We don’t hire staff. We hire Team Members. Real people, building real careers, in a real community. And it begins right here.

Find out more

Championing Potential at KFC.

At KFC, we are the originals. Real ones bringing their authentic selves to work every day. No matter who you are, where you're from, or what makes you unique - there's a place for you at the Colonel's table.

Find out more

Buckets of opportunity.

Think we’re just a chicken shop. Think again. At KFC we’re serious about helping you discover your potential. We don’t hire staff. We hire Team Members. Real people, building real careers, in a real community. And it begins right here.

Find out more

Perks, rewards and benefits.

We do things our own way here. And that includes the way we reward you for bringing the graft. And the laughs, too.

Some of our restaurants are part of our Equity business and others are owned by our Franchise partners. That means the perks we offer might look a little different from one location to another.

Here’s what the real deal could look like for you.

Discover our full range of benefits

Generous bonus scheme

We reward strong performance and our bonuses could mean you earn well above industry norms.

Enhanced pension scheme

We’ll chip in up to 6% of your salary on top of whatever you save for your future.

Onsi app and benefits

Get exclusive rates on accident and life insurance, plus retail discounts, savings accounts, mental health support and loads more.

Life assurance

Look after the people who matter to you with cover that’s worth your full annual salary.

Eye care

Your eye tests are on us - and we’ll even help pay towards your specs.

25% KFC discount

Big discounts on your finger lickin' favorites.

Discounted gym membership

Stay strong with up to 25% off gym membership, up to 50% off home workouts and up to 70% off home and lifestyle purchases.

Full employee assistance programme

Lots of well supported wellbeing services including mental health support, legal advice and more for you and your family.

Free mortgage advice

We can help you get on - or climb up - the property ladder.