Associate Director, Business Operations

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Nuvaila is growing healthcare company focused on transforming how pharmaceutical products are brought to market and supported through innovative, cross-functional operating models. As we continue to our portfolio, partnerships, and operating capabilities, we are seeking colleagues who can operate with pace, precision, and solid enterprise collaboration.

Nuvaila is seeking an Associate Director of Business Operations to support the planning, coordination, governance, and execution of strategic initiatives. The role will serve as a key operational partner across cross-functional programs, helping ensure that priorities are aligned, projects remain on track, risks are proactively managed, milestones are achieved, and leadership receives clear, timely, and actionable updates.

The successful candidate will partner closely with Commercial, Sourcing, Market Access, Supply Chain, Regulatory, Quality, Finance, Legal and External Partners to support product launches, patient support initiatives, governance processes, and ongoing business operations.

This is an ideal opportunity for a proactive, highly organized problem-solver, who thrives in a fast-paced environment, connects strategy to execution, and builds solid relationships across internal and external stakeholders.

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny office and telecommuting from a home-based office in a hybrid work model.

Primary Responsibilities:

Lead complex, cross-functional programs from concept through implementation, launch, and ongoing operational management

Develop and maintain integrated project plans, milestones, risks, dependencies, decision points, and governance structure

Drive launch readiness activities, including timeline management, critical path tracking, cross-functional coordination, action-item follow-up, and escalation of risks and barriers

Ensure alignment of priorities across multiple concurrent initiatives, helping the team remain focused on the highest-impact business outcomes

Establish and maintain operating rhythms, governance forums, working groups, dashboards, and status reporting to support effective business management

Prepare executive-ready dashboards, status updates, decision paper, presentations and monthly or quarterly business review materials

Analyze available business, product, and market data to identify emerging risks, performance trends, growth opportunities, and market-share shifts

Translate data and business performance trends into actionable insights that support commercial decisions, patient access outcomes, supply planning, and leadership prioritization

Support external manufacturers, vendors, and service-provider engagements by tracking deliverables, decisions, risks, issues, and follow-up actions

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications:

BA/BS degree in Business or a related field, or equivalent education and professional experience

Proven significant experience in program management, business operations, commercial operations, strategy execution, or a related operational leadership role

Proven experience supporting pharmaceutical, biotechnology, healthcare, or other highly regulated industries

Demonstrated solid program management and governance skills

Demonstrated solid analytical capability, including experience working with large or complex datasets to generate actionable business insights, recommendations, and executive-level decision support

Demonstrated ability to work across complex, matrixed organizations and influence stakeholders at multiple levels

Demonstrated solid written and verbal communication skills, with the ability to simplify complex information and present it clearly to leadership and cross-functional stakeholders

Demonstrated solid problem-solving skills, attention to detail, and ability to manage priorities in a fast-paced environment with limited oversight

Demonstrated proficiency with Microsoft Excel, PowerPoint, Visio, and project planning tools such as Microsoft Project, Smartsheet, or equivalent platforms

Demonstrated familiarity with Power BI or other business intelligence tools

Preferred Qualifications:

Project management certification such as PMP, PRINCE2, Scrum Master, or equivalent practical experience

Proven experience supporting product launches, commercialization, business transformation, or new business startup initiatives

Proven experience working with external manufacturers, vendors, service providers, or strategic partners

Proven experience working across multiple countries

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

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