Pacific Fair Deputy Coach (Assistant Store Manager)

Introduction:

THE MISSION

Are you a high-performance retail leader who is passionate about health and movement, ready to help drive the success of our top-performing doorway and execute our localised community marketing strategy?

We are looking for a dynamic Deputy Coach (Assistant Store Manager) to help lead our flagship team at Pacific Fair. As our top door in our home state, this role offers a unique opportunity to work in close proximity to our Logan HQ while co-leading the Queensland flagship space. This is not just about supporting a retail floor. It is about setting the standard for how our brand connects with the community and driving operational excellence alongside the Head Coach.

Working closely with the Head Coach and our retail leadership team, you will be responsible for fostering local community connections, coaching and developing the team, and driving brand growth. With LSKD rapidly expanding our Gold Coast footprint, this flagship role is your opportunity to explore your passions, become 1% better everyday, and fast-track your career into future store leadership.

Description:

So... what does the world of a Deputy Coach look like?

Create a community

Deliver an exceptional community experience

Be a brand ambassador and storyteller for our brand history and values

Support the build and roll out of a strategic and fun quarterly community plan that drives community growth and brand advocacy

Organise and facilitate in-store events to add value to the community and drive in store visitation

Lead events at local gyms and studios to support local businesses and grow local community awareness

Build relationships with local values aligned partners

Galvanise the team around building relationships in the community

Develop a team of leaders

Ensure your team has the right product knowledge to educate our community on the product range

Identify team learning opportunities and deliver live coaching

Support onboarding of new team members through on floor induction, provides ongoing support, feedback and development to those starting their LSKD journey

Creates an inclusive and supportive environment that celebrates differences

Recruit and build a world class team that embraces and shares our values

Develop your team through identifying the capabilities and potential that align to the right growth opportunities

Ensure timely feedback, both positive and constructive, to elevate our team to be 1% better everyday

Create an inclusive and supportive environment that celebrates differences

Celebrate and recognise the team's growth and successes

Operational excellence

Create daily game plan to inspire and engage your team to drive for results

Complete stock and VM maintenance tasks including adjustments, pull backs and stocktakes in a timely manner

Ensures faulty product, returns and pullbacks are completed accurately and efficiently

Responsible for back of house organisation, tidiness and ensuring all inventory has an intentional home

Complete open and close duties with accuracy and ensure others do the same

Ensure the store is clean, tidy, priced and full

A product expert across our entire range of fabrics, fits and styles

Is a product expert across our entire range of fabrics, fits and styles

Ensure your team has the product knowledge to educate our community on the core and current product ranges, relevant for their needs

Financial Smarts

Review and understand store KPIs on a daily and weekly basis and continue to drive performance improvement everyday

Core business knowledge, you are able to understand and action business information

Monitor daily sales results and implement key actions for improvement

Continuously aim to drive AOV, UPT and Conversion to meet our benchmarks and beyond

Deliver weekly reflections and recaps on business performance, strengths and opportunities. Create tangible actions to be 1% better everyday

Educate and engage your team on the financial performance of the store and get their support on achieving the stores financial targets and KPIs

What we look for

The Ideal Team Player: You are Hungry, Humble and Smart

A Leader: Loves to lead, influence, and inspire others; motivates, empowers, develops

A quick decision-maker that uses all information and resources available

Adaptable: Thrives in uncertainty and in a fast-paced environment

Resilience: Remains persistent, positive and above the line; recovers quickly from setbacks

Core business knowledge: Is able to quickly understand and address business information (e.g.budgets, sales forecasts and retail strategy)

Availability: Available to work either a Sunday - Thursday or Tuesday - Saturday rotation

Benefits and perks

Base salary above the usual retail gig, plus bonus program

Work in a founder-led business, shaping the future of our brand at scale

Thrive in a vibrant, creative, and collaborative culture

Team discounts on LSKD gear and exclusive partner perks

Access to wellbeing support through our Employee Assistance Program

Professional development opportunities: workshops, multi-day sessions, Audible listening to our LSKD book library, vision and goal setting/coaching

Reimbursement for participating in fitness events

Be part of a brand that values creativity, innovation, culture, and community, and inspires people to be 1% Better Every Day

Why LSKD?

LSKD is an Australian-owned and operated, community-focused brand with our HQ in Loganholme, creating high-quality, functional sportswear with a street aesthetic. We move fast, challenge the status quo, and constantly evolve, inspired by a mindset of curiosity, creativity, and the drive to be 1% Better Every Day.

Join us and you’ll be part of a culture that values innovation, collaboration, impact, and community; where your ideas matter, your work shapes the brand, and your contribution is part of something bigger.

So what do you need to get the gig? Turn this application upside down: blow it out of the water and show us why you want to be part of Australia's fastest growing activewear brand!