Analyst, Business Insights & Analytics

This entry-level opportunity is ideal for a recent graduate or someone with up to one year of experience who is looking to build a career in data analytics.

American Express is looking for an Analyst to join the Business Insights and Analytics team supporting our International Card Services (ICS) business in Australia and New Zealand. This is an exciting opportunity for an early-career analyst to develop technical expertise while working with one of the world's leading financial services companies.

In this role, you will partner with Product, Acquisition, Loyalty, Partnerships, Digital, Marketing, and other business teams to deliver reporting, analytics, and customer insights that support business growth and decision-making. You will gain hands-on experience working with large datasets, developing dashboards, creating customer audiences for marketing campaigns, and building analytical solutions that help improve business performance and customer outcomes.

Bachelor's degree in Data Science, Information Systems, Computer Science, Mathematics, Statistics, Engineering, Commerce, Economics, or a related quantitative discipline.

Working knowledge of SQL and strong analytical problem-solving skills.

Experience using Excel for data analysis and reporting.

Exposure to Power BI, Tableau, Python, or other data visualisation and analytics tools through university, internships, or projects is desirable.

Strong communication and stakeholder engagement skills.

High attention to detail with excellent organisational and time management skills.

Curious mindset with a passion for using data to solve business problems.

Experience with AI tools such as ChatGPT, Copilot, or similar technologies is advantageous.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries

Bonus incentives

Support for financial-well-being and retirement

Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

Generous paid parental leave policies (depending on your location)

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program

Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.