Junior HR Business Partner

About Us

Metropolitan Gaming is about more than the games or the buzz of the venue.

It’s about energy. Atmosphere. Service that’s sharp and in sync with the moment.

Driven by people, we’re a diverse, close-knit team who back each other, celebrate wins and create great experiences together. If you’re upbeat, curious and ready to get involved, you’ll feel at home here. Personality matters. Every shift is a chance to make your mark.

Why Join Us

A place to grow, not just a job. You’ll be recognised for great work and given opportunities to build your skills and grow your career

Alongside competitive pay, you can also:

Discounts and perks across travel, retail, hospitality and wellbeing

Company pension scheme and life insurance cover

Discount on Food and non-alcoholic beverages across all venues

Season ticket loan and cycle to work scheme

Refer a friend bonus reward

What you'll be doing

Reporting to the Senior HR Business Partner, you will partner with Alea Nottingham, Manchester 235 and Alea Glasgow venues and key stakeholders to support the delivery of operational and administration people initiatives, providing HR Business Partner support across the full employee lifecycle.

Responsibilities

HR Business Partnering

Build and maintain strong, credible relationships with senior leaders, influencing business decisions through a people-focused lens and partnering on operational and administration activities.

Delivery of the company people agenda.

Own all aspects of the employee lifecycle, including absence management, learning and development, and employee relations.

Act as a trusted advisor and coach on employee relations matters escalating to the Senior HR Business Partner, guiding managers and employees through conflict resolution, performance management, and compliance with employment law and company policies.

Manage the end-to-end onboarding experience, ensuring new starters are fully integrated through structured company and local induction to maximize engagement and retention.

Partner with Centres of Excellence to implement local HR initiatives, translating organisational strategy into actionable, people-focused solutions.

Ensure robust compliance with HR policies, employment law, and regulatory requirements, promoting best-practice people management, wellbeing initiatives, and performance management standards.

Drive a data-led approach by leveraging HR metrics and analytics to generate actionable insights, measure people performance, and inform strategic decision-making, enabling leaders to improve outcomes and drive business results.

Responsibility for delivery and embedment of local HR projects and initiatives

Support the execution of the annual engagement strategy, ensuring high visibility, robust stakeholder engagement, and measurable impact through Employee Opinion Surveys, Pulse Surveys, Exit Surveys, and the implementation of resulting action plans.

Employee Relations

Serve as a trusted advisor to key stakeholders, delivering a solutions-focused approach to employee relations matters, including disciplinary actions (up to and including dismissal), while proactively identifying trends and opportunities to prevent recurring issues.

Lead and conduct comprehensive, impartial, and high-quality investigations, ensuring compliance with legal and regulatory requirements, as well as organisational policies.

Escalate guidance and support to the Senior HR Business Partner in managing high-stakes disciplinary cases beyond Final Written Warning and complex grievance matters, ensuring consistent application of policy and risk mitigation.

Maintain accurate and confidential ER records, tracking ER case progress and ensuring compliance with company policy and procedure

HR Administration

Manage the group HR mailbox, including responding to queries, categorisation of emails and escalation where necessary

Support recruitment and onboarding activities in partnership with Talent Acquisition, including background checks, inductions, and system workflow management across ATS and HRIS

Manage end-to-end HR administration for onboarding and offboarding, including contracts, documentation, references, personnel files and exit processes

Act as HR systems administrator, maintaining HRIS, payroll, and benefits platforms, ensuring all employee data is accurately recorded and kept updated

Support payroll and compensation queries

Maintain HR policies and ensure compliance with employment, immigration, and Right to Work requirements, including audits and record management

Support employee mobility, visa administration, DBS checks, and licensing requirements in collaboration with compliance teams

Responsible for raising purchase orders and processing HR invoices in SAP Concur for payment

Manage and administer benefits documentation, including auditing and reconciliation of monthly employee enrolment changes

Reporting and Insights

Provide reports and insights, including first level analysis of data trends and KPI’s to support decision-making and continuous improvement

Coordinate training, and provide training statistics

Updating and maintaining employee opinion survey action tracker

Who You Are

Understanding of UK employment and immigration law, and demonstrable HR Business Partnering experience

Experience managing complex employee relations cases, influencing organizational strategy, and coaching best-in-class HR practices

Demonstrable experience of working with hourly paid populations and shift working environments

Strategic, proactive, and solutions-oriented mindset, with the energy and initiative to identify challenges, drive meaningful change, and deliver measurable organizational value.

Advanced analytical and critical thinking capabilities, adept at interpreting HR data to generate actionable insights and inform decision-making.

Experience managing end-to-end HR processes using HRIS systems (Dayforce desirable)

Ability to support and promote high-quality employee lifecycle processes and continuous improvement initiatives

Good communication with the ability to build rapport and credibility at all levels

High level of integrity and discretion when handling sensitive information

Collaborative, proactive, and customer-focused approach within a fast-paced environment

Excellent organisational, problem-solving, analytical, and critical thinking skills with the ability to prioritise and meet deadlines

Innovative, solutions-focused mindset with strong reporting and data analysis capability

Highly proficient in Microsoft Office

Please Note: You must be aged 18 or above and have the right to work in the UK