Sales Expert – Commerce Platform

Fynd is a frontier technology company. We started at the intersection of technology and retail because that is where technology was the least available. Over the years, we became one of India’s largest retail technology platforms. But retail was the entry point, not the boundary.

Today, Fynd builds intelligent software that runs business operations. Not tools that help people work faster, but systems that absorb entire functions: manufacturing, marketing, logistics, commerce, quality control. We sit inside our customers’ businesses, harvest deep domain context, and build AI systems that operate autonomously. We are expanding from retail into manufacturing, generative media, physical AI, and healthcare

About the Role

We are looking for a product-oriented Sales Manager who can combine strong consultative selling skills with a deep understanding of Fynd’s commerce platform.

This role is responsible for driving revenue by positioning Fynd’s products as strategic business solutions for brands and retailers. You will work closely with product and growth teams to deliver high-quality demos, solve complex business problems, and close high-impact deals.

What will you do at Fynd ?

Revenue Ownership

Own and achieve monthly/quarterly revenue targets

Manage the complete sales cycle: lead discovery demo proposal negotiation closure

Build and maintain a strong pipeline of qualified opportunities

Product-Led Selling

Develop a deep understanding of Fynd’s commerce ecosystem (catalog, OMS, integrations, marketplace, omnichannel, WMS, TMS)

Conduct structured discovery to identify merchant pain points

Deliver tailored, use-case driven demos focused on business impact and ROI

Confidently handle product and technical objections

Consultative Engagement

Act as a trusted advisor to brands, retailers, and enterprise clients

Engage with founders, CXOs, and business heads

Position Fynd as a long-term commerce partner rather than a transactional solution

Growth & Expansion

Identify upsell and cross-sell opportunities within existing accounts

Drive product adoption to unlock expansion revenue

Work with internal teams to improve customer success and retention

Collaboration & Feedback

Partner with Product and Engineering teams to relay customer feedback

Contribute to improving product positioning, pricing, and go-to-market strategy

Support internal enablement by sharing market insights and learnings

Some Specific Requirements

3–8years of experience in SaaS / platform / commerce sales

Engineering or technical background (B.Tech / BE or equivalent preferred)

Proven track record of closing mid to high-value B2B deals

Strong product understanding or ability to quickly grasp complex platforms

Experience in consultative / solution-based selling

Excellent communication, negotiation, and stakeholder management skills

High ownership mindset with strong revenue orientation

Good to Have

Experience in e-commerce, omnichannel, or retail tech

Exposure to enterprise or mid-market sales cycles

Ability to work closely with product teams

KPIs

Revenue closure (primary)

Demo-to-close conversion rate

Average deal size

Sales cycle duration

Expansion revenue from existing accounts

What do we offer?

Growth

At Fynd, growth is limitless. We nurture a culture that encourages innovation, embraces challenges, and supports continuous learning. As we into new product lines and global markets, we’re seeking talented individuals eager to grow with us.

We believe in empowering our people to take ownership, lead with confidence, and shape their careers.

Learning Wallet: Enrol in external courses or certifications to upskill - we’ll reimburse the costs to support your development.

Culture

We believe in building strong teams and lasting connections.

Regular community engagement and team-building activities

Biannual events to celebrate achievements, foster collaboration, and strengthen our workplace culture

Wellness

Your well-being is our priority. Comprehensive Mediclaim policy for you, your spouse, children, and parents

Work Environment

We thrive on collaboration and creativity. Our teams work from the office five days a week to encourage open communication, teamwork, and innovation.

Join us to be part of a dynamic environment where your ideas make an impact!