Administrative Support 09, Staffing Clerk

Position Details

Job Number:

JR01231

Department:

Operational Command Center

This position may be scheduled at any of the following sites:

Charlton Campus (Hamilton Downtown)

Job Type:

Temporary (Fixed Term), Part time

Contract Duration: (If applicable)

11 months

Number of Positions:

1

Union:

CUPE Local 786

Hourly Rate (Min / Max):

$29.52 - $32.08

Schedule

Work Days:

Monday to Sunday

Time of Day:

Days, Evenings

Shift:

Hours - 7.5

Shift Start: (If applicable)

AM 06:00, PM 14:00

Reason for Posting:

Posting is for a role with an existing vacancy

Application Dates

Opening Date:

2026-07-14

Closing Date:

2026-07-21

Job Description

Position Summary

This position supports the activities of the Clinical Manager of the Operational Command Center as they relate to the day-to-day staffing operations of units within the scope of the centralized staffing and scheduling office and allocation of nursing resource team members across the organization. Staff will leverage staffing and scheduling technologies to complete their day-to-day operations. Operational details and unit activities are coordinated to ensure things run smoothly and in accordance with the policies and procedures of the hospital.

Qualifications

2-year post-secondary diploma in office administration- health services from an accredited institution

Medical terminology certificate

Minimum 3-years experience providing administrative support in a fast-paced hospital program setting

Demonstrated commitment to the values of Service, Responsible Stewardship, Community Responsiveness and Respect

Intermediate skill in MS Excel and MSWord

Previous experience working with staffing scheduling systems

Accurate keyboarding skills with a minimal typing speed of 45 wpm

Clerical testing may be required as part of the selection process

Ability to communicate effectively and tactfully, both in person and by telephone

Maintain excellent interpersonal relationships while handling multiple tasks, frequent interruptions and stressful situations

Strong organization skills, with ability to set own priorities and work with minimal supervision

Responsibilities

Maintains confidentiality and release of information in accordance with hospital policy at all times

Obligation to review and commit to applicable departmental, hospital policies and procedures and union collective agreements at all times

Maintains effective internal and external communications through the sharing and timely dissemination of information

Contributes to continuous quality improvement initiatives on a regular basis

Updates schedules daily as applies to day-to-day central staffing needs of centralized in-scope program/units, including call-outs to fill open shifts

Provides support to Centralized Staffing and Scheduling Office, Corporate Operations Supervisor, Manager by handling incoming mail, faxes, photocopying, emails, typing various correspondence and maintaining accurate filing system, all in an efficient, accurate and professional manner

Utilizes appropriate computer application to maintain data and compile statistics for use in auditing and reporting on a variety of central staffing activities

Maintains current departmental lists, program documents, call-in sheets, assignment sheets, staff education manuals, and the status of pre-grad licenses and re-certifications

Assists in facilitating non-clerical support for office

Assists with other unit activities as assigned by Manager

We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.