Payroll Administrator

WHO ARE WE

At Pan Pacific London, luxury meets excellence and we invite you to be part of it. Graceful and refined, the hotel seamlessly combines thoughtful design, innovative wellness and a range of dining and drinking experiences, all conveniently located near Liverpool Street Station in London's prestigious Square Mile.

With 194 rooms and 43 suites, including the opulent Pan Pacific Suite, we redefine modern hospitality. Guests can unwind at SENSORY Spa & Wellbeing, our dedicated wellbeing floor, complete with an infinity pool, a high-performance gym and indulgent spa treatments.

A sanctuary of comfort and sophistication, Pan Pacific London invites guests to experience the very best of the city and to discover its hidden gems, both old and new.

ABOUT YOU

We are looking for a passionate and result-driven Payroll Administrator to become a valued member of our outstanding Finance team at Pan Pacific London.

You bring confidence, empathy, and professionalism to every interaction, whether with guests or colleagues. Calm under pressure and committed to excellence, you take pride in creating memorable experiences at every opportunity.

If you are detail-oriented, take genuine pride in your work, and consistently put people at the heart of everything you do, we would be delighted to hear from you.

JOB SUMMARY

As a Payroll Administrator in our Finance department, you will be responsible for overseeing and managing all aspects of payroll processing in conjunction with the payroll bureau, ensuring accuracy, compliance, and timeliness. The ideal candidate will have some background in payroll administration, exceptional organizational skills, and a dedication to maintaining confidentiality. Your responsibilities will include, but are not limited to:

Process payroll for employees accurately and in a timely manner on monthly basis;

Ensure compliance with local payroll regulations and HMRC requirements

Maintain and update employee payroll records, including cross checking new hires, terminations, changes in pay rates, and deductions

Reconcile payroll data, resolve discrepancies, and generate reports as needed

Collaborate with HR to address payroll-related inquiries and issues from employees

YOUR BENEFITS WORKING AS A FPAYROLL ADMINISTRATOR AT PAN PACIFIC LONDON

At Pan Pacific London we take pride in our close-knit culture, commitment to development and focus on wellbeing. As part of our team, you will enjoy:

Access to Mental Health First Aiders

An extra day off to celebrate your birthday

Cycle to Work Scheme

Employee Referral Scheme

Season Ticket Loan

Enhanced Maternity and Paternity Policies

Eye Care Voucher Scheme

Social and Employee Wellness Activities

Employee Assistance Programme, including 24/7 virtual GP and financial advisors

Two hotel-wide social events per year, plus additional team gatherings

Flexible Work Policy

Complimentary dry cleaning for uniforms and work attire

Reward and Recognition Programmes including Star of the Month, Manager of the Quarter, and Star of the Year

Guest Experience Programme

50% Discount on Food and 25% Discounts on Beverage at Food & Beverage outlets at Pan Pacific London

30% Discount on internal spa treatments

30% Discount on Food & Beverage across Pan Pacific Hotel Group properties

Friends & Family rates at Pan Pacific London and across Pan Pacific Hotels Group

Complimentary meals prepared daily by our chefs

Two fully paid Study Days per year (in addition to annual leave)

Two fully paid Volunteer Days per year (in addition to annual leave)

Career Progression, we’re committed to coaching and supporting your internal development within Pan Pacific Hotels Group

Additional perks through YuLife

Dedicated discounts with local eateries

ABOUT PAN PACIFIC HOTELS GROUP

Operated by Pan Pacific Hotels Group, Pan Pacific Hotels and Resorts is a global luxury brand with nearly 30 hotels and serviced suites across 22 cities in Asia Pacific, North America, and Europe, including seven new openings by 2025. Renowned for sincere and graceful service, Pan Pacific is the trusted choice for guests seeking refined, memorable experiences.

Join Our Family in the Heart of the City

Pan Pacific London, a Forbes Travel Guide Five-Star property, is proudly located in the vibrant heart of the City. We are honoured to have received multiple prestigious accolades, including:

₋ Hotel of the Year – Group (2023) | Catey Awards

₋ Hotel of the Year – London (2022/2023) | AA Hospitality Awards

₋ Forbes Five-Star Rating | 2022/2023

₋ Forbes Five-Star Rating | 2023/2024

₋ Forbes Five-Star Rating | 2024/2025

₋ Forbes Five-Star Rating | 2025/2026

₋ Forbes Four-Star Rating – SENSORY Wellbeing | 2023/2024

₋ Forbes Four-Star Rating – SENSORY Wellbeing | 2024/2025

Be part of something extraordinary, where excellence is recognised, and hospitality is redefined.

Eligibility: All applicants for the role of Payroll Administrator must have the legal right to live and work in the UK without any restrictions. Proof of eligibility will be required at the interview stage.

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