Event Operations Manager

Who We Are:

Why Lucky Strike?

We Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well-located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets.

From a humble beginning with one bowling center in 1997, we redefined an industry and built a powerhouse Company with 14,000 Associates and nearly $1.4 billion in annual revenue. Hospitality is our core and we strive to deliver memorable experiences for every guest on every visit.

When you join Lucky Strike, you join a team of passionate winners and give yourself the best opportunity for sustained career growth and opportunity. It’s not easy to get hired by us – we want only the most talented and committed Managers, but when you do join Lucky Strike, the rewards are abundant.

Overview:

The Role

As an Event Operations Manager, you will lead your team from setup to breakdown, own the guest experience across every group event, and turn every booking into a reason to come back and bring more people next time.

What You'll Do

Execute events from setup through breakdown, leading your team to deliver seamless, memorable group experiences

Partner with Sales to identify upsell opportunities, drive repeat bookings, and grow event revenue

Train and develop event staff on hospitality standards, event flow, and high-volume execution

Ensure event spaces, lanes, and attractions are set, staffed, and guest-ready before every event

Manage event labor, track financial performance, and complete post-event reporting

Stay active and visible during nights, weekends, holidays, and peak event seasons

What You'll Bring

3 or more years of event, hospitality, or operations leadership experience

A track record of executing events that drive repeat business and guest satisfaction

Experience managing and developing event staff in high-volume, fast-paced settings

Financial acumen including event profitability, labor scheduling, cost control, and upsell strategies

Strong organizational skills and the ability to manage multiple events and priorities simultaneously

Flexible availability including nights, weekends, holidays, and peak event seasons

What You'll Get

Our people are the reason guests keep coming back. Here is what we offer our Management team:

Medical, Dental, and Vision plans to select from based on your needs

Wellness resources to help you along your wellness journey

401(k) Retirement Plans

Employee Stock Purchase Program

Employee Assistance Program (EAP)

Vacation and Holidays

Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!

#LI‑DNP

Benefits:

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: Lucky Strike Entertainment Benefits

The pay range for this position is $75,000 to $80,000 per year plus commission.