Commercial Planning Manager

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We're currently looking for a Commercial Planning Manager to join our Commercial Operations team and deliver strong business planning and customer journey management capabilities. This role is responsible for sales volume planning, digital customer journey, payment operations and various business reporting to support sustainable business growth and operational excellence.

This position is located at Polestar Automotive Korea office in Gangnam-gu, Seoul. We believe in a hybrid model when it comes to remote and onsite work, knowing that both in-person collaboration and individual time to focus are needed. What matters most is that people get the time, and support, to do what needs to be done. And to enjoy doing it, of course.

The responsibilities

The Commercial Planning Manager will be responsible for planning sales volume and managing customer journeys, digital operations and business reporting to support commercial performance. This role will directly report to Head of Commercial Operations.

What you'll do

Develop monthly sales volume plans and manage sales forecasts, including order intake, product mix, option mix and business outlook.

Manage the end-to-end digital customer journey and related systems to continuously improve customer experience and operational efficiency.

Drive financial product management and tactical campaigns based on market trends and budgets, while supervising partner alignments (FSP, credit card company and PG) and weekly/monthly performance reviews with HQ.

Act as the primary point of contact for customer journey and digital sales process issues, coordinating with relevant team in HQ / APAC and internal stakeholders to ensure timely resolution and continuous process improvement.

Manage business operations related to payment, Mo2 and EV subsidy processes while coordinating with internal stakeholders and external partners.

Monitor commercial performance and prepare regular business planning reports, forecasts and presentations for HQ and management.

Support new model launches by ensuring customer journey, digital operations and commercial process readiness.

Identify opportunities to improve commercial processes through data analysis, system enhancements and cross-functional collaboration

Who you are

We seek a highly motivated and analytical team player with strong commercial planning capabilities and a structured approach to problem-solving. You are comfortable managing multiple priorities, working with cross-functional stakeholders, and translating data into actionable business insights. In addition, you'll need the following qualifications:

Master or Bachelor’s degree in Business Administration, Economics, Marketing or equivalent

Minimum 6 years’ experience in the automotive field or related

Strong analytical skills with the ability to translate data into business insights and recommendation

Experience in business planning, forecasting and performance reporting

Experience in managing cross-functional projects and driving process improvements

Strong stakeholder management skills

Excellent written and verbal English skills

People at Polestar

We know that a change is needed. We also know that each one of us can help bring about that change. Our commitment to becoming climate-neutral by 2040 is just as important to us as being inclusive, diverse, and innovative. Together, we are creating, collaborating and experimenting to usher in a new era of sustainable mobility.

We are an electric performance brand, determined to improve the society we live in.

Is this you? If you are interested in joining the Polestar crew, don't wait with submitting your application. We apply a continuous selection process and the job post will be open until the position is filled.

Are you ready for the journey? Which is electric by the way...

Join a global team dedicated to improving the societies we live in through sustainable, electric mobility.

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