SAP Business Technology Platform Senior SRE/DevOps Operations Engineer

Job description Client is seeking an SAP Business Technology Platform Senior SRE/DevOps Operations Engineer to assist in ensuring the highest level of uptime and Quality of Service (QoS) for our customers. Individuals will work in a diverse environment and cross-train with other global team members. General Responsibilities · Provision, monitor and operate cloud services in a globally distributed team · Analyze and solve operational issues and respond to incidents · Exposure to working with appropriate complex systems administration, database administration and managing landscape maintenance, upgrades and hotfixes · Maintaining the integrity and security of servers and systems · Exposure to developing and operating monitoring policies and standards · Ensure proper resource allocation related to the use of computing resources across cloud environments · Conduct incident root cause analysis and implement continuous improvements · Partner with product development team to design and enhance service reliability · Exposure in developing and implementing testing strategies and documenting results · Work in a diverse environment and cross-train with other global team members · Willingness to Support On-call rotation schedule · Flexible schedule which may include weekend or after-hours work Requirements · Expertise with GIT · Expertise with Concourse including setup, management and troubleshooting of new pipelines · Expertise with Linux specifically SUSE and Ubuntu · Expertise with Kafka, Zookeeper and BigData technologies · Expert in development of automation for testing, deployment, scalability and management cloud services. · Expertise with building, implementing, and/or supporting cloud monitoring tools. · Expert knowledge of Cloud Computing and Databases. · Expert understanding of web services, networking, virtualization, and internet protocols. · Ability to multitask and handle various projects, deadlines and changing priorities. · Excellent communication and prioritization skills. · Expertise with security fundamentals as they pertain to SaaS Multitenant Application systems. · Strong interpersonal, presentation and customer service skills. Desired Qualifications · Experience with AWS Route 53, EC2, S3, CloudWatch, DynamoDB, RDS, IAM, ACM, KMS, VPC · Experience with Cloud Foundry based environments · Experience with Jenkins and/or Chef automation and Terraform · Expert with Kubernetes, troubleshooting, operations, management and configuration of complex Kubernetes services · Exposure to and understanding of troubleshooting IP networks and application stacks Education · BS/BA degree in Computer Science, Management Information Systems, or related IT discipline preferred · ALLOWABLE SUBSTITUTION: An additional four (4) years of experience can be substituted for a BS or · BA degree · 8+ years of experience Additional Requirements · Participation in an on-call rotation for handling P1 incidents is required. · Experience with observability tools such as Prometheus and Grafana.