Warehouse First Line Manager (AM)

Are you a hands‑on leader who thrives in a fast‑paced, high‑volume warehouse environment? Do you enjoy getting the best out of your team, driving performance on the ground, and keeping things safe, accurate and efficient? If you’re proactive, people‑focused and ready to take ownership of a busy operational shift, this could be the role for you!

Here at GXO Logistics, we’re looking for five Warehouse First Line Managers to join our new retail operation in Northampton. This is a purpose‑designed, dedicated site servicing over 250+ stores, where speed, accuracy and service are critical - and where you’ll play a key role in delivering shift performance across a high‑volume, MHE‑heavy environment. Working as part of the operational leadership team, you’ll lead, coach and develop a team of warehouse operatives, ensuring products are processed, picked and despatched efficiently, accurately and safely to meet customer requirements.

This is a full‑time, permanent position working on a rotating shift pattern (06:00 – 14:00 / Sunday–Thursday & Monday–Friday). Flexibility will be required to support a 24/7 operation when needed, this is logistics after all!

Pay, benefits and more:

You’ll be paid a salary of up to £33,850 per annum, you’ll also receive 25 days annual leave (plus bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. Your benefits package includes a company sponsored pension scheme, private medical and dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more. You’ll also have access to our GXO University which provides you with the opportunity to learn new skills and gain qualifications at a pace that you’re comfortable with. There’s also our continued focus on internal promotions, over 55% last year!

What you’ll do on a typical day:

Lead, coach and develop your team to deliver safe, accurate and efficient shift performance across inbound and outbound operations

Ensure all warehouse activity is completed to the required standards, supporting high‑volume case picking into cages

Monitor and drive performance against KPIs, taking action to manage productivity, quality and service levels

Support and enforce Health & Safety, compliance and standard operating procedures across your shift

Work closely with planning, systems and wider operational teams to resolve issues, support continuous improvement and keep the operation flowing

What you need to succeed at GXO:

Proven experience in a warehouse supervisory or team leadership role, ideally within a fast‑paced, high‑volume environment

Strong leadership style with the ability to coach, motivate and engage a team

Good understanding of warehouse processes, MHE operations and quality standards

Confident communicator who can manage stakeholders and maintain high standards under pressure

Digitally minded with experience using warehouse management systems and reporting tools

A proactive, adaptable approach with a strong focus on safety, accuracy and delivery

We engineer faster, smarter, leaner supply chains.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.