Hospitality Manager - Catering

The salary range for this position is $60,000 to $65,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy.

Now if you were to come on board as a Hospitality Manager - Catering, we’d ask you to do the following for us:

Provide engaging and anticipative service to all office employees, executives, and visitors.

Lead a team and manage all HR functions, support, payroll and associate development plans

Perform administrative tasks and provide guidance to team in completion, including time-off and daily coverage schedules

Coordinate day-ahead team reviews and daily activities to ensure timely, accurate completion of tasks

Inspire, motivate, and engage staff to prioritize excellent customer service and hospitality above all else

Work closely with facilities, local technology teams, and other key stakeholders to ensure a flawless in office experience

Collaborate with internal partners on the entire meeting/event lifecycle including critical paths, resource allocation, sourcing of specific products, assignment of responsibilities, management of logistics

Coordinate with external vendors and catering suppliers as required, ensuring the highest level of satisfaction for in office and external meetings and events

Support and carry out security, fire, health, and safety guidelines as required

Coordinate with 3rd party vendors relating to systems, maintenance, etc.

Assist with room set ups and AV support

Light housekeeping and other duties as required

Think you have what it takes to be our Hospitality Manager - Catering? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

Degree or working experience in a luxury hospitality environment is considered a strong asset – corporate, restaurant or hotels. Preference given to those with events/catering experience

At least 3 years in a supervisory or management role

Excellent written and verbal communication skills

Strong relationship building, analytical and adaptability skills

Strong technical skills and ability to learn and operate internal and external systems.

Ability to manage competing priorities and meet frequent deadlines.

Intermediate to advanced proficiency in Microsoft Office (Excel, Outlook, Teams, PowerPoint etc.) Proficiency in event Management or Rooms Booking Software is a bonus

Resourceful learner with an improvement mindset and strong problem-solving abilities