Supervisor, Casual Dining (Summer 2026)

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Job Title: Casual Dining Supervisor

Location: North Vancouver

Department: Casual Dining

Reports to: Casual Dining Manager

Role Status: Full Time / Seasonal / Hourly

ABOUT US

As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply.

JOB SUMMARY

We are looking to recruit an enthusiastic supervisor to support staff in providing exceptional and memorable dining experiences for our guests, and assist management with overseeing the Front of House operations. The supervisor will maintain a positive and respectful relationship with team members, engage with guests in a professional, dignified manner, and assist management with potential service and product issues before they arise.

ESSENTIAL JOB FUNCTIONS

Ensuring guests are enthusiastically satisfied with their experience consistently

Maintaining and being accountable for quality outlet operations including organizing work throughout outlets, assisting in outlets scheduling and adjusting staffing to meet business needs

Coaching new hires, acting as a role model and providing training to new employees

Following health, safety and sanitation guidelines for all products

Performing and supervising others in cleaning and operational tasks

Following and demonstrating standards for merchandising, stocking, rotation and storing of products

Contributing to department goals for increasing sales and improving profits

Assisting with accounting and banking responsibilities

Recording and being accountable for outlet funds while running a shift, ensuring all cash handling and cash register functions are accurate

Ensuring materials, supplies and merchandise are ordered and stocked, communicating new product information to employees

Other duties as required

SUPERVISORY RESPONSIBILITIES

This position provides direct supervision to the Casual Dining Team Members.

REQUIRED QUALIFICATIONS AND ABILITIES

Successful completion of Secondary School

Must have Food Safe Level 1

Must have Serving It Right certificate before employment begins

Applicants must be the legal age for serving alcohol in British Columbia (19 years old)

Previous experience supervising staff in a quick service restaurant environment or tourism industry preferred

Experience handling cash and supervising cash out procedures

Strong Microsoft Office & business communication skills required

Ability to work flexible hours

Successful applicants must complete a Criminal Record check once offered the position, prior to the start date (19 years of age or over only, Grouse Mountain will assist you with the process) > WORKING CONDITIONS

Hours of Operation are weather dependant. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include a variety of start times, including shifts on weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, and other forms of manual tasks.

COMPENSATION AND BENEFITS

$21.41 to $25.05/hour

All positions are eligible for the following benefits and perks:

Free Seasonal Access Pass

Discounts at the resort’s restaurants, retail, and rental outlets

Referral Bonus Program

Public Transit subsidies

Free or discounted lift tickets at many other resorts (winter/summer)

Access to free Employee and Family Assistance Program

Excellent training and professional development

Northland Properties friends and family discounts program including hotels, restaurants and recreation

Full-time, year-round positions are also eligible for these:

Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans

RRSP matching after 6 months of service

Free access pass for dependants

DISCLAIMER

The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.